Account stolen, no response from discord support in 2+ weeks
Had my account stolen in early January, reported it within hours of it happening and have gotten nothing helpful back. Last message was about how my issue was being escalated just over 2 weeks ago. Tried to get in touch on the discord twitter with no luck. I have several years worth of private messages and personal info on said account and I can't even get any kind of updates or "we're looking into it" or nothing. Honestly what action can I take to get something done about this, what does a person have to do in order to get assistance from discord support?
I'd just like to get my account back.
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Same but different story they haven't responded for 6 days to my appeal
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I have the same thing!
Got hacked by someone who was on my friend list, who in turn got hacked aswell.
Right now the hacker has been messaging everyone who have been in contact with me for 2 weeks now, doing the same thing and trying to steal their accounts.
No support has been given yet by discord, nor do they even respond to my tickets.
But if i make a ticket that i want to cancel my nitro on my stolen account, i get a response within 1 hour.
Discord were are your priorities for your customers??? do you encourage hacking cause thats what it feels like.
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