Poor support service

Ogilkosa 
Bad? No, terrible customer service.

BOT Discord blocked unreasonably disabled the account when changing the phone number during account verification. I used the account according to the rules, I did not use any prohibited programs, VPN, Proxy.

Sent 4 requests to the support service. Everyone is silent. Support to you appeal.

Appeals under the numbers 21349146, 21364641, 21364795, 21244648.

Will there ever be an answer?

For 20 years, I have encountered different levels of support, but I have not yet met total disregard.

Плохая? Нет, ужасная работа службы поддержки.

БОТ Disccord заблокировал безосновательно отключил учетную запись при смене номера телефона при верификации учетной записи. Учетную запись использовал по правилам, никаких запрещенных программ, VPN, Proxy не использовал.

Направлено 4 запроса в службу поддержки. Все молчат. Саппорт к Вам обращение.

Обращения под номерами 21349146, 21364641, 21364795, 21244648.

Ответ когда нибудь будет?

В течение 20 лет сталкивался с разным уровнем поддержки, но тотального игнорирования еще не встречал.

 

 

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  • Iksbym

    I am waiting two weeks now for a response on the same issue basically. I don't think they care anymore they even falsely auto ban people who got nitro for a year and keep the money. No response there either. Last I checked they get like 41000 new tickets per day, they would need like 500 people alone to keep up with that. They are listed as having 1200-1300 employees, I doubt 500 of those work on tickets.

    1
  • Ogilkosa 
    I want as a user to see a normal level of service. So far the level is zero.
    1
  • Ogilkosa 
    account was restored. Thanks
    0
  • TesTeb

    Mate, how it was restored? Did they contacted you? How much time did it take?

    0
  • Comrade Doge

    "account was restored. Thanks" I am so surprised. You have more chance of winning the lottery 10 times in a row.

     

    0

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