What does it mean?

My discord account was closed in vain and I have been sending e-mails in discord for a long time. they finally posted this message, what does it mean? (I sent the e-mail from the appeals section)

"Looks like you solved an issue using our help center! Every night I dream of this moment and it's ~finally~ come true. You have no idea how fulfilled and satisfied I am."

By the way, my account has not been opened yet.