My account was disabled?

Brittney C

I got kicked out of my account while in the middle of talking to a friend. I was given no warning or no explanation, Clyde has just said that I was disabled for TOS break and won't have my account reinstated. I have no idea what I could've done. I believe that it may have been a bunch of false reports and I'm really scared of losing my account. Can I at least request for Discord to send me my account's data package (with server list, message list, DM list?)

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  • Reyanshm2907

    This happened to me also!

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  • Kourosh

    Bruh this happened to me to without warning

    1
  • felix kat

    same! randomly playing on other monitor my game and then BOOM. been a few days now. Someone in a Large discord server posted nsfw stuff(OnlyFans) and now everyone got disabled. LIKE WTF! punish the Server OWNERS not the ppl in it. Reading ppl saying that 15 days till deletion once it first gets disabled. HOW is there not just a SUSPENSION on the account instead of WHOLE DELETION?! wtf is this system?

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  • Brandon

    It's most likely you were possibly being hacked if not hacked while you were on the call. I know from experience that it will not always kick you out. If you or a hacker spammed on the account your account violated the Terms of Use. If you can just add a phone number

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  • Laura K. Seger
    • Editado

    Hello Brittney C,

    Thanks for asking This because, I faced similar kind of issue last time, I am still searching for some proper solution Same issue still no fix to this. DQ Fan Feedback

    Please Help Us 

    Thanks.

    1
  • Masny Ben

    Mi też tak się stało jak wszystkim w komentarzach 
    Błagamy o pomoc 

    0
  • Brandon

    Britney you can request Discord to give you the Data on that account. They are not suppose to refuse it. If you get it back make a brand new account and request your servers to be moved to the new account

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  • SlimJimjim

    All you can do is contact support, hopefully get a response within a few days to a year. Or at worst just make another account and add your friend again

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  • Brittney C

    Your pet monkey

    I've tried requesting it through forms, all I got was that automated response through Clyde saying that my account is disabled and will not be re-enabled.

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  • Brittneypatc

    Narts

    I've contacted support a couple times but keep getting Clyde. I'm currently using another account to stay in contact with my frequent servers, but other servers were invite only and I have no way of DMing the friends I had there bc I can't remember their numbertags, I also really need access to my DMs and my storage server.

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  • BlockPlanes

    Same here, they are not responding, no violation but unilaterally disabled with no support or recourse!  Based on all reports I can see they are not going to attempt any real investigation or resolution.  

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  • Asleep

    Brittney C Did you ever get the account data back?

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