Account Disabled

1def0only
  • Modifié

Sent over 10+ tickets this whole past week, no response..

I would like a server transfer sent multiple emails, getting constantly automated responses past days now, can you please just help me with my ticket?
 
I don't understand.. I got my account disabled because some people are impersonating me and trying to literally get me arrested or something, can you please just help me?
This is more than just me wanting my server transferred to my other account too, please check my emails..
5

Commentaires

9 commentaires

Date Votes
  • Keanu Reefs

    Hey 1def0only, I've been dealing with the same issue. Being ignored by their support team, twitter, even their CEO. 

    Discord do not care about you at this point, that's the truth. Something HAS to change. When genuine users are being treated like this, it is not fair and not acceptable. 

    I've been attempting to contact their support team for weeks now. Every single response has been the Clyde bot. HOWEVER, I recently emailed them using a DIFFERENT email account, and surprise surprise! I had a human respond to me within 5 minutes. This is proof that they are purposely ignoring specific users relating to specific issues. 

    Check out Jason's Twitter, the CEO of Discord. Send him a tweet, link him to this thread and let him know what we're dealing with right now. Discord support needs to be fixed, whoever is in charge needs to seriously rethink how they treat their users.

    Discord CEO:
    https://twitter.com/jasoncitron

    Keep up the pressure on Discord to respond to your case properly, you don't deserve to be treated like this.

    All the best!

    4
  • 1def0only

    I just don't know what to do.. my discord has over 1700+ people and its a big part of my life, i need my discord back.

    4
  • Keanu Reefs

    I feel ya, I had a server with 17,000 members which was destroyed by Discord's incompetence. Keep emailing them, tweet them, don't let them get away with it.

    4
  • Keanu Reefs

    Don't let these threads disappear.

    4
  • Keanu Reefs

    Don't let this thread disappear.

    5
  • Keanu Reefs


    ^ How Discord treat their customers asking for help. They repeatedly close the ticket and completely ignore the customer.

    In this case, the ticket was assigned to an incompetent team member named Jose M. Disgusting display of support from a company that should be doing more.

    5
  • discord moment

    what the hell

    3
  • Lyube

    They're doing it to me right now.

    2
  • sugor

    They deleted my discord account because I’m ‘under 13’ and now they keep closing my ticket great customer service discord

    0

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