My account was hacked

MrPoulpe

Hello, my account was hacked 2 weeks ago and several payments were made through it. After sending 1, then 2, then 3 support tickets, they were all marked as resolved even though I still haven't recovered my account. What is the procedure to follow, and can I contact someone else?

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Commentaires

4 commentaires

Date Votes
  • Doppi

    You need to send one ticket and wait. Panic sending more than one will just have them purged. It sucks but you need to send one ticket and wait. 

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  • MrPoulpe
    • Modifié

    I send them one by one but the bot told me “solved” every times XD

    But nothing more happend

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  • Kamilamiron17

    You’re not the only one my friend. Their support is always and be a trash. They will only use bot for send replies and solved your ticket. I already sent another ticket for my hacked account this morning with full of disappointment feeling.

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  • MrPoulpe

    Kamilamiron17  crazy how a  compagnie like this, with a lot of nitro users can't have a correct support :/

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