Account compromised
I fell for a scam a couple of weeks ago (it was the “I accidentally got your account mass reported” scam) & the scammer made me change my email to a burner.
Thankfully they haven't accessed my account because I have 2FA enabled (I use Authy) & I've changed my password a few times now. I also logged out of all my sessions on other devices I'd been using just in case.
I've submitted three tickets to Discord & I am receiving no responses. They keep marking the problem as solved even though the account is still tied to a burner. It is clearly still compromised & they are doing absolutely nothing about it.
What am I supposed to do? I don't want my account staying tied to a burner email.
Also Discord staff? Do better.
Edit: I sent in another ticket but I titled it differently, and this ticket has remained open. Here's to hoping it works.
Edit 2 (6/12/2024): they closed the last ticket so I opened a new one. I provided even more information (which I already have a lot of). I will not be giving up.
Edit 3 (6/13/2024): I just got told “sorry you're struggling with logging into Discord. You should just make a new account.” Time to make a new ticket! I am fuming over this!
-
They don't really care about security risks on their platform.
You can submit a ticket, but that will mostly go ignored, if not become automatically solved again, which is the same response to a ticket reported by many other users here.
Not much you can do… And they defiently won't do anything.3 -
It's very concerning how they do not care about the safety of their users.
1 -
提交申请根不没有回复
1 -
Welp. They once again marked my ticket as solved even though my account is still tied to the scammer's burner email. I will not be giving up though.
0 -
Wait until y'all see what Discord just said to me lol needless to say I am MAD.
Yes, I'm submitting another ticket. I know these guys can do their job since my friend that got hacked got his account back within a matter of HOURS. I KNOW they can revert the changes on my account.
1
Vous devez vous connecter pour laisser un commentaire.
Commentaires
5 commentaires