Account is both “temporarily limited” AND “permanently suspended”?
My account got disabled for “breaking TOS” which I would never intentionally do. I’ve submitted a few tickets (before realizing that it was not good to submit more than one), and the only response I’ve gotten is that my account is “temporarily disabled” and not to violate TOS further to prevent permanent suspension before marking my ticket as “solved” when it’s NOT.
When I log into discord it says I am permanently suspended despite Clyde saying I’m only “temporarily disabled”.
What do I have to do to talk to a real human being on the support team to actually appeal my case? Discord says this system is designed to let users explain their case, but I haven’t had a chance to do so with Clyde jumping in and marking my tickets as “solved”.
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Wait, but how can my new discord accounts get disabled for the same reason? Something is not right here… it’s must be something on my phone….
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you got that same treatment too joseph? it's like everytime you try making a new account it just gets disabled instantly
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Ok, something sounds fishy here… how can our new accounts be disabled?
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IP ban?
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There’s no way, discord would IP ban me, it didn’t said I was IP banned
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Well, if you're creating new accounts on the same network, there isn't much to go by.
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I get that, but why would discord disable my accounts, for something I didn’t do??? I wasn’t spamming, or doing anything that the photo said, probably just a mistake I guess
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maybe, they'll give us back our accounts jospeh…i can only hope bc this is wrong for them to do
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I hope. If not, I might just try and find ways to get my account back. Cause this is so unfair imo
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it really is unfair.
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I agree! I got falsely disabled just for them to not bring it back
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They said that yours was permanent or something?
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Yeah but, I'm still trying to get them to get my account back to all good standing
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I'm back and so far, they've automatically closing the odd ticket that I make to T&S and I'm still wandering in the dark about this.
Is anyone else having any success?
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I've done the age update appeal and the ticket's still open, that's a new record
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