false suspension
I am a 17 year old female but I admit my account was created in 2018, but I don't know how is that relevant NOW.
Apparently I was suspended a couple days ago for an age violation and being under 13 years old, I know the mistake I made and it was making a joke about being a certain age (below 13) to make some inappropriate jokes, OR I talked about being below 13 when I had the account. But I guess that someone went out of their way and maliciously reported the msg because before that happened my discord had 0 violations. Only one that was revoked once I reached for support (It was a spam violation but I was alone in my server with some bots like PokéTwo)
Anyways I only got a response from Nellie to open an appeal instead which I did yesterday, I really hope Discord Support works with me and helps me through this.
Thank you for reading :)
-
Good luck with that. I've opened an appeal a whole week ago for the same exact reason as you, joking around that I was underage. However I was new to this appeal stuff so I had forgotten to add proof to my tickets a few times. Anyway my latest one was “auto solved” by their moderation bot Nelly. I reopened that same ticket and it has been 11 hours since. I wonder if they even care. My account is also from 2018, of January. I got some things and friends on there that I will never be able to get in contact with again due to it only being on that account, and discord support is keeping me from getting that account back,
0 -
Thank you, and I agree. The support system is way too neglecting, they are barely responding to anyone at this point. Just botting everything and not caring about the people's account as they sit back and barely put any effort into helping the community, and saving all the DM's, all the memories they made.
I'm just afraid that I will lose all these 6 years of journey. Discord has been the biggest part of my antisocial life that I've been fixing for the past couple years, I hope we both get all of our conversations and memories back. The trolls that maliciously report a joke are disgusting too.
Thank you for your comment, good luck to you too. :)
1 -
Been almost a month since I got a false violation.. got automated messages every single day.. its sad to see support like this.
0 -
Yeah good luck to you too. I have gotten a suggestion from one of my friends that dealt with the same issue and did actually managed to get their account back. It was to spam discord_support dms on twitter until they respond. But yeah, we need our accounts back. This is genuinely sad. They pay attention to adding new features but not respond to our appeals.
0 -
i got my accout back in 15 days for the same reason u got banned, just make tickets dont spam send id etc and be patient theyre working as fast as they can
1 -
Don't worry, I am patient. Just frustrated that there is a possibility I can lose all my memories and communities. I have a second account but it's too fresh to join the communities I was in.
I opened one ticket but it was wrong, the second one is a correct one so yea, just waiting now. I understand that they are understaffed, I am still worried about my account.
0 -
well they marked all my tickets as solved, but my account is still suspended. so i doubt they're “working as fast as they can." I'd appreciate it if yall got your accounts back and also let them know to fix mine too. its ticket #48116553
0 -
good news. I have gotten my account back. I hope the same for yall. “Octopus” was the one who fixed it and actually even left a comment. So if yall see that name in your emails, you might have just gotten your account back. Or “Ducky”, as someone else got their account unblocked by that mod.
0 -
It's been 8 days, nothing yet. No emails or anything.
0 -
I got my account back after like 12 days. You still have time. Some people get it in their 20th day or something
0 -
GREAT NEWS! After almost as much as what it took you Tazey, Lumos just wrote me 3 hours ago asking for the picture including my face in it, a paper with my user and my ID where only the date of birth is necessary.
Hopefully its not too blurry to read the “date of birth in my country's language/date of birth” but I just sent the picture, the numbers are perfectly visable.
I am so happy they responded.
0 -
Did you ever get your account back raven? And after how long?
0 -
It took me about solid 13-14 days of waiting until a human responded to get my selfie with me holding a paper with my username and my id with everything blurred except date of birth. I then got unsuspended hours later.
0
Vous devez vous connecter pour laisser un commentaire.
Commentaires
13 commentaires