Why does the Trust and Safety team do nothing?

I reported an player for being 11.

they put the problem to solved and they didnt ban him.

they didnt even reply...

wtf??

if a moderator sees this here:

He said he's 11
https://discord.com/channels/769768131035136010/769771497422061598/853004601427230721

https://discord.com/channels/769768131035136010/769771497422061598/853004646891913256

server id: 769768131035136010

his accounts: 

Gamertothemax#2047 | 776899466635640854

YeeYeetothemax#2723 | 798314331753676880