My account was disable for no reason and I'm not getting a reply from discord support.

Ghost

• 30 septembre 2022 23:10

My 5 year old account was disabled for no reason last month. I've tried to reach discord support multiple times but all I get are responses from bots, even on twitter they never talk about the issue they just tell me to send a ticket again. I don't know what I am supposed to do anymore. Is there any way to talk to an actual human being working for discord?

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  Brian

  • 1 octobre 2022 10:42

  Hey Ghost,

  Discord isn't disabling accounts for no reason.

  You should have got an Email with the reason. Please also check your spam-folder for the mail. Also, you won't get help on Twitter, you need to Contact the Trust & Safety-Team: https://dis.gd/contact > Appeals, age update, other questions > Appeal an action taken on my account or bot > An action taken on my account.

  There you'll have to explain what happened.

  -3
• 

  Seff

  • 16 mars 2023 19:39

  Hey Brian, 

  Quit your bullshit. Appeals don't get responses. The email just goes "d'uhhhh, you broke TOS or something?"

  1
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  Lucas

  • 23 juillet 2023 19:08

  Um, Seff,

  Ghost is actually telling the truth. I have the same problem as well. We did not brake the Community Guidelines or the ToS.

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