Disabled account due to underage
When im chatting in public server yesterday my account was disabled and reason says Im underaged (probably i make a joke about being underage) after 2 3 hours later i open a ticket about age verification i send selfie with my Username name and id in it after 12 hours later no one replyed so do you guys had that problem before how much hours need to supports texts me back im using my account since 2017 and nowadays im using for gaming and chatting too but last 24 hours is like pain please help its sucks
My username is Bey2#0001
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its not fair, closing down an account in weekend is normal openinig back is not? i provide everything they need for verifying my age and also im paying nitro for months now, using discord about 5-6 years and thats how they give support? im saying it again IT'S NOT FAIR AT ALL
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We were joking on a server last night and we made a joke about our age and unfortunately someone reported us, my account is gone, I threw out my ID, I threw out my ID that will confirm that I am over 13 years old and I'm still waiting please open my account back I apologize for forgetting that such a thing is serious and making a joke my account is my everything I will not break any rules next time .
My account: ⚚ livia.#01141 -
I don’t have an ID either. We need an ID to get our accounts back. There is no other way unfortunately.
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Joking isn't fault they can be more carefull when looking up my account there is too many reason not to disable
Like my own credit card not pre paid card or something or my phone number or my other messages or what kind of servers im in? how much time i said that and there is no community rule about making fun of being under age
If they follow conversation last night they surly see im joking its just nonsense and im repeating myself again Banning for nothing in weekend is acceptable and unbaning is not its not ideal for platform that big
Also im not here for trash talking just looking for help
mods or staff i dont know who but just fix that problem asap i want my account back
i provided you guys everything0 -
Calm down, it's weekend and you've only been waiting 12 hours
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It's your fault for joking about being under 13. Discord is required by law to take those claims seriously and act on them. Plus again, it's weekend.
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