Account hacked and banned

My account got hacked and the hacker decided to break the ToS, resulting in my account being disabled and will later on be banned. I have been trying to speak with a real person working at discord regarding this but all I get is a automated message that doesn’t help at all. I tried explaining how my account got hacked and then the hacker decided to break the ToS but all I got was "Your account was disabled for violating our Terms of Service or Community Guidelines. We will not reinstate the account. You should have received an email with more information regarding this violation. If you have any questions as to what behavior resulted in your account being disabled, please refer to that email." If you have a way to get in contact with a REAL human working at discord instead of the autmoated message then please let me know. I’ve had my account since 2017 and I’ve spent alot of money on it and I really don’t want to let it go. Thank you for reading this and (hopefully) helping me with getting my account back.

टिप्पणियां

1 टिप्पणी

Giglus

02 अगस्त 2021 22:59
संपादित

We are in the same situation. Some pillocks decided to report my best friend's discord server because those people were a bunch of edgy and toxic individuals. They managed to get the account deleted for "hacking", which my friend never did; However in that same server that they reported, someone DDOSd a website and they didn't even get a ban. Shame on the Discord moderation team, shame on you. My friend sent over 4 requests, and all got the same useless Clyde response. That account had 3 years long memories that are now forever lost, and it's all because of your moderation team that won't reviews the requests deeply.

If someone can get us a contact for an human Discord moderator, and not their useless support system it would be really appreciated.