Support & Help is BS

Still having access to my account, I've lost complete access to my email and have been locked out, the email was compromised but my discord account still isn't. They refuse to acknowledge the fact that I still have access to my own account and will only acknowledge the fact that I lost access to an account with another company, which being my email. I've already verified my email, and it won't allow me to change it because I have to verify it again. Help & Support are no help once so ever. So, I'm stuck with the old email to which someone else has, waiting for my discord to be taken from me as well because a team hired by discord tells me I can't have my account back while I already still have access.