I would like my phone number back please

Gabstocklin30

So far I had to go through multiple emails because discord support doesn’t understand that I CANNOT LOG INTO MY DISABLED ACCOUNT!! 
I tried logging into my account on chrome but didn’t realize I was making a new account by mistake (I didn’t see the log in button) and verified my number. Decided not to proceed any further. 
I gave up and the account got disabled.

This whole situation is weird because it took my verified phone number from my account. Even if I wanted to make a new account, I couldn’t because “you need to log in to remove the phone number”. I didn’t voluntarily remove my phone number, it was just taken out of my account even though it was verified. I cannot join servers now because I can’t verify my number. Get back to me asap. 
 

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  • Haunt

    Hi Gabstocklin30,

    I suggest creating a ticket on the “Help & Support” tab of the requests section.

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  • Gabstocklin30

    I been trying but they keep closing my tickets.. :( 

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  • Haunt

    Hi Gabstocklin30,

    Sorry to hear about that! 

    Have you received a reply with any reason as to why exactly your tickets are being marked as resolved? Typically when writing in regarding a phone number the support team resolves the issue swiftly.

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  • Gabstocklin30

    Nope. And I haven’t got a reply in over a day. It’s usually a bot telling me I gotta log into the account but I keep telling in my situation that I cannot log into it. 

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  • Haunt

    Hi Gabstocklin30,

    If possible, could you please include a screenshot of the reply you're receiving after explaining your situation to the support team? It will help me further asses the situation and provide the proper advice.

    Thanks in advance, Haunt

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  • Gabstocklin30

    Sure. Some of my tickets consist of a bot replying to my ticket and then closing it.. those tickets are #41721318 , 
    The first screenshot is from ticket #41468214

    The second screenshot is from ticket #41706165

    The third screenshot is from ticket #41706023


    It’s very hard getting these together on a phone so sorry if these are out of order  I have no problem giving you every ticket number that has been closed without response.

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  • Gabstocklin30

    Would you look at that. My most recent ticket just got closed with no reply.  This is actually getting ridiculous now. I think many people need to be fired especially the ones closing my tickets. A high running company in the media should NOT be like this. 
    Ticket #41706023

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