2FA Lockout

EasyC007

Having some strange issues with my 2FA. On January 11th, my account was disabled because I somehow indicated that I am underaged (I’m 19, the minimum age is 13). On January 19th, it was reenabled but I also got an email telling me that suspicious activity happened on my account and that I am forced to change my password. I go to change my password, but the 2FA code didn’t get sent to my phone (I use sms verification). I tried using ALL of my 2FA backup codes but none of them worked. I have no way to get through 2FA now and I am unfairly locked out of my account. I was trying to solve this problem with a guy named Lyndl, but he wasn’t of much help (never gave any actually helpful tips, and always closed my case).

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  • heckrun

    Haha this somewhat happened to me too, but out of my own stupidity.

    I restarted my laptop and got locked out of my account. None of my devices are currently logged in, I have no access to my authenticator, and my 3 remaining codes were not working. Contacted support, requested to disable 2fa (found proof in some videos, latest were 2021-2022), said they could not do that due to “security reasons” and proceeded to ghost me. This support situation also happened when I DM'ed them on their twitter account. Absolutely no use. Screw you Trixia, and that other guy, NONE OF YOU WERE HELPFUL.

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  • EasyC007

    If I knew all this bullshit would happen, I would've NEVER set up 2FA on my account.  This is an outrage.

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