Support Tickets being marked as "Solved"

Commenti

9 commenti

  • Flaaffee

    Honestly it is beyond ridiculous. I've never known any customer support to be this bad. Even the more notoriously bad ones have been fine with me. It's customer support like this that makes Karen's istg. 

    3
  • Sketchlordish (tired)

    I’m in the same boat with getting no human response from Discord support. Except, in my case, my mistake was being stupid and falling for a scam. Anyways, yea, it would be great if we could get any communication. :(

    3
  • Djryce

    Same experience here. Got disabled falsely for my age (I'm 21) so I provided photo ID in my appeal. After 18 or 19 days I saw it was marked as solved, but as of now I'm STILL unable to log in. Genuinely ridiculous, I've been trying to tweet at them for a good week now with no response. This has to be the absolute bottom of the barrel, worst customer support I've ever experienced

    1
  • Daniel Parr

    Same issue here. The discord team member Mark Gio is a joke.

    1
  • Janmateboertje

    same here. account got hacked, they asked me for the email that is associated to the account (The email i dont know that belongs to hackerman).
    I tell them that, then they copy paste the same message again, i answer a couple of times just for them to not respond, and change it to solved, 3 TIMES

    1
  • Miso

    I just submitted a ticket for being disabled for being “under the age” when I’m clearly not under the age and it was marked as solved. This is the second time this has happened to me. I’m sorry they keep marking your stuff as solved 

    :(. It honestly feels like a joke.

    0
  • Paarthansv

    Same here, i got “fraud” ive also tried contacting my bank they said they will look into it and they closed my damn card like WTF

    0
  • hm

    Same, I got banned, and Discord keeps closing my tickets with no response. Acc was banned ~2d ago.

    0
  • hm

    *weeks

    0

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