I'm being harassed by someone and Help & Support won't do anything?
Con rispostaThere's someone on Discord that has had a history of harassing me in the past refuses to stop. This person is currently on a server that I'm a part of and refuses to leave. The person admitted to joining that server because I was a part of it. I do happen to be friends with the admin of that server. However, the admin is also friends with the person harassing me. Even if I begged the admin to kick out or ban the person from the server, the admin probably won't because they're friends.
In case you're wondering, no, not a single person on that server told this person to stop. Most likely so they didn't want to get involved.
I did report this individual before to Help & Support and I thank them for taking the actions needed. However, this person returned to Discord with another account and is still doing the exact same thing again. I contacted Help & Support again and now they won't respond to me, despite me giving clear evidence this person was still harassing me. It feels like even blocking the person isn't enough at this point.
I don't know what else to do. I don't think calling the police would help because I barely know any personal details about the person harassing me. To make things more complicated, the person lives in a different country compared to where I live as far as know.
Even though I enjoy using Discord and making new friends on it, I'm starting to feel unsatisfactory about Help & Support. I would appreciate any help.
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Commento ufficiale
You can reach out Trust and Safety team via https://dis.gd/request and for fastest turnaround time, please read over this article: https://dis.gd/HowToReport. However, this website is for suggestions of new features to add to Discord, so I'm closing out this ticket as this is not where we can assist with this type of issue.
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What I meant by personal details was what the person looked like and where they lived. I do happen to know the person's first name and their age.
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Have you tried to block him? His messages on the server will be hidden and he will no longer be able to contact you through PM's.
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Block them, it should've been the first thing you did before complaining to support.
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Yes, I did block the person. However, since the person was on the same server as I was, he still kept messaging me via the server
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