My account got falsely warned and got disabled

lolalalalalalall

• 19 agosto 2020 00:37
• Modificato

So, apparently (i can't confirm if someone did this or it was a bug) my account got disabled,  and when I checked my email it said that it needs proof that I am not underage, it's asking for my personal details, I get the date of birth but really? I have to show my face? That's not the point though, the point is i've sent them the things they asked for but it now says the image is 'not clear', I can't make another photo ID, what do I do?

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  Beatrice ▽

  • 23 agosto 2020 19:28

  Hello there,

  I'm so sorry to hear that. However, you cannot get support here, you can send your support ticket to the Trust & Safety team at https://dis.gd/contact.

  Or you can directly contact abuse@discordapp.com via e-mail

  Best Regards,
  Beatrice

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  lolalalalalalall

  • 23 agosto 2020 20:03

  Thank you for the help!

  1

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