Sound problem on windows app

hi i have problems with sound

I've already reinstalled the application but it doesn't give me anything.

On a Windows sound mixer, when we set the volume threshold, discord stops following this threshold and plays 100% sound even if I set it to 1% of the available sound.
no other applications have this problem
works fine on the phone and browser

earlier reinstallation helped, but now it doesn't give me anything
it all started with a problem with sound on voice channels on one of the servers
the owner moved us to another channel and suddenly the sound went crazy

thank you for all the help

Commenti