Detect/Notify when incoming audio drops

I have a support ticket open to troubleshoot intermittent failure I am having where incoming audio will drop without warning. The only way I know it has dropped is if I realize no one is talking or if I hear someone cut out mid sentence. Unless someone is sharing their video or their screen share and I notice it freeze, there is zero indication in the UX that the drop occurred. Everything is still green. I have to realize it failed then drop from the call and come back to fix it.

I will work through how to fix it in my support ticket. This post is about asking:

Is there a way to automatically detect that incoming audio has failed? It is obnoxious to my team mates that I have had this problem. Even if it is 100% my fault (some internet failure or whatever) the app should still be able to detect that incoming audio has cut out. Is this possible? Could you add a setting to enable a heartbeat to the server or something that I can enable while this failure is ongoing?

コメント