Recently hacked account

コメント

8件のコメント

  • fakeluciferk

    Im sorry to disappoint you but once your account is taken away and the password is changed you can’t recover that and discord can’t recover that , im sorry.

    1
  • Catman8976

    They really should be able to considering they can take other administrative actions on accounts.

    0
  • fakeluciferk

    Maybe add that to the feedback center.

    1
  • PepsiPlayzz

    First, if you don't have access to the email, contact the provider (like Gmail) to regain access - Discord cannot remotely help if you don't have access to the original email.

    Second, creating more tickets like you did only hurts. The hacked account recovery process is incredibly slow because there's a huge amount of tickets to deal with, and creating/bumping lots of tickets just pushes all of your tickets to the very very bottom of the queue. This is a standard Zendesk feature which Discord uses.

    Direct contact with support staff is not possible; you just need to contact via a hacked accounts ticket using the email before the account was hacked - if you don't have that, the account is gone forever

    0
  • Catman8976

    Part of the problem is that I have been trying to get access to the email back but the email provider keeps sending me in loops rather then actually trying to resolve the issue, plus the second ticket was to the original email with the account.

    0
  • fakeluciferk

    Did you try contact google? Maybe they can help too with getting your gmail account back.

    0
  • Catman8976

    Thing is, the email is not through Google. The email is the one that came from my ISP (since I couldn't link my gmail account) and my ISP is making hard to even contact them over my account.

     

    0
  • fakeluciferk

    Oh, im not sure but i’ll look into it and let you know, for now drop me a follow!

    0

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