Unable to update or reinstall

Corra

This morning when opening discord, the program continually spun around trying to apply an update. As I have done previously, I uninstalled the program and redownloaded the setup tool, but have been unable to install the program even when running the installer as an administrator. I have uninstalled and deleted the files from the registry and am still unable to reinstall the desktop application.

Unsure what else I can do to reinstall the desktop app. I can use the browser in the meantime, but am unable to adjust my output correctly outside of the desktop application.

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  • Błizzard

    Hello Corra!

    My name is Ana and I can help you install Discord. However if none of that works please try installing PTB and Canary versions.

    To install them please visit those links.

    https://ptb.discord.com

    https://canary.discord.com

     

    Have you tried completely removing all files of Discord? You should find them here:

    C:\Users\AppData\Roaming

    C:\Users\AppData\Local

    C:\Users\AppData\LocalLow

    Hope this helped!

    Błizzard

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  • Corra

    Hi,

     

    I have tried removing all the files from the AppData folder as mentioned multiple times before posting this thread yesterday. I have also used a program to scan for left over registry information after uninstalling, and my computer is clean of any left over files.

    I restarted my router, and computer multiple times, and after every failed attempt to install Discord, I cleaned out the AppData folders again.

    I tried downloading both the versions linked above and I am still unable to install on my desktop, which is running windows 10 and is up to date with all windows updates as of yesterday.

    I am still unable to install Discord on my desktop, but installing on my laptop worked. Even when running the installer as administrator, all I continue to get is the screen saying "Checking for Updates". If I leave it long enough it continually fails and goes around in an endless cycle of "Checking for Updates again in 1 minute" with no success.

    Discord worked fine on my desktop two days ago, but the problems all started when I was unable to update yesterday and I uninstalled as I had done in the past when this was an issue, but for some reason now I am unable to get the installer to work just on my desktop computer.

     

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  • Błizzard
    • 編集済み

    Hello Corra!

    Unfortunately, I can't provide a lot of support at Feedbacks, this is not the right place for it. 

    Please visit https://dis.gd/request and make a ticket.

    Sincererly,
    Blizzard

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