Discord support is some of the worst customer service I've ever dealt with.



  • Silver Midnight


    You can’t avoid entering the necessary details once you receive a notification that you need to verify your account. Please use only mobile phone numbers. Discord does not support landline or virtual (VOIP) numbers. Also, you won't be able to use your phone number to verify your account if another Discord account has already been verified with the same phone number

    Have a nice day! Best wishes,
    Silver Midnight

  • UngulateBitch

    Just what exactly am I supposed to do when you "don't support" the only phone numbers I have?

    I was never told owning a cell phone was a requirement when I created this account. If I had been, I would've chosen a different chat service. Why in the world are you springing this on me all of a sudden? Why do I need a cell phone to use a desktop app? If you're going to ban people for not owning cell phones, then please just require a cell phone to create an account.

    I've been a Discord user for four years without issue, and this is how you treat me? I didn't do anything to deserve this. Just telling me "tough luck, now you're dead to of the friends you made over the last four years" is exactly the poor customer service I'm talking about.

    What is it that you're trying to verify, exactly? Because I'm happy to do an email verification like I've done in the past.

    It's going to be hard for me to "Have a nice day" when I have dozens of messages waiting from my friends and no way to contact them. It's not your "Best wishes" that I need; it's for you to do your job and actually help me. I know for a fact that this is something you can help me with, because other users have had the same thing happen in the past. At the bare minimum, I want to request a copy of my data so that I can get the contact details for my friends and let them know where they can reach me. Or even just to update my status to let them know I'm not dead.

  • thepcwiz101

    Tbh this is why some have made alts and had their friends moved over to there just in case. As for phone numbers there is a service where you can pay money to use a valid number to get codes. It's $1 per verification code. I had to use it on my old account because it wouldn't accept my cell phone's number and kept saying invalid number.