How long should I wait after updating my age information with the Safety & Trust Team?

Dzi97246

2023年12月06日 15:29

My account got disabled because I don't really understand English well, and I confused the terms "above" and "under." After I typed a sentence about age-related information, I got banned (disabled) within a few hours. I have submitted a request to the staff team, but it seems like they are ignoring me. I don't want to waste my Nitro. :(

10件のコメント

İltankeje

2023年12月06日 19:19
The same thing happened to me, has there been a response?
0
Imranjibaloch

2023年12月06日 19:23
https://support.discord.com/hc/en-us/community/posts/19608890790295/comments/19617054321943
0
Vinely

2023年12月06日 21:46
I'm still waiting any answer from support like 3 days…
0
Dzi97246

2023年12月07日 05:34
To İltankeje: Unfortunately, when I tried to ask for help on Twitter, they responded in a way that was not helpful.
1
Dzi97246

2023年12月07日 05:35
To Vinely: How to check my ticket number, thanks for replying.
0
Dzi97246

2023年12月07日 05:49
I just found the results about the tickets, but it's still disabled after I trying to log in discord.
0
Vinely

2023年12月07日 06:27
Dzi97246, https://support.discord.com/hc/en-us/requests is what u need?
0
Dzi97246

2023年12月07日 06:33
Yes, tysm
0
Dzi97246

2023年12月07日 07:07
To Vinely: I just saw it, the ticket is showing “solved” but I still can’t log in.
0
Dzi97246

2023年12月13日 07:12
Update: I just got my account back, after 9 days, cheers.
0

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