Unsolved tickets being marked as solved on a false account disabling.

Mutedavinci

• 2024年02月29日 16:15

Someone named nelly continues to mark my ticket as solved with no replies whatsoever whenever I try to update my age information. My account was falsely disabled for age and I have provided plenty of proof. I have sent my ID, a picture of my face (with a whole beard), my email associated with the account, username, etc. I bought nitro the day before this and have had this account for years. They just continue to mark my ticket as solved no matter how much information I give.

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  VeuroDouture

  • 2024年02月29日 18:07

  Hey Mutedavinci ,
  
  Does your ticket still get the status “open” when you reply to it or does it still appear as “solved”

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  Mutedavinci

  • 2024年02月29日 19:53
  • 編集済み

  If I respond to it it says open yes. But I never got any sort of response from anyone. I've had this account since 2019 with no problems bro and the day after I pay for nitro this happens… it makes no sense.

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  Mutedavinci

  • 2024年02月29日 19:52

  VeuroDouture 

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  Michaelnemma44

  • 2024年03月01日 14:46

  Yeah i opened 1 yesterday and it was closed as solved and wasnt even replied to JOKE 

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  FanAgent

  • 2024年03月01日 22:40
  • 編集済み

  Please see my post here. They aren't going to give you your account back. https://support.discord.com/hc/en-us/community/posts/21692121040407-Discord-T-S-Experience-Read-if-your-account-was-disabled

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