I wrote this letter in hopes Discord will give me my account back. Anyone is welcome to use it as a template. Good luck.
Subject: Urgent Appeal for False Account Disablement - Account: [Your Username#1234]
Dear Discord Trust & Safety Team or to whom it may concern,
I am writing to formally appeal the false disablement of my Discord account, [Your Username#1234], and to express my concerns about the lack of clarity and support I have received throughout this process. Despite my full cooperation, including the submission of valid identification and screenshots as requested, my account remains disabled. Furthermore, I have yet to receive a clear explanation or review from a human representative, which has been deeply frustrating.
I am highly concerned about the potential permanent deletion of my account after 30 days of disablement. This would result in the irretrievable loss of my personal data, messages, and community connections. As such, this situation requires immediate attention. I kindly ask that this issue be escalated to a human reviewer and that the support ticket related to my case remains open until a satisfactory resolution is reached.
To provide further context, my account was falsely disabled due to an automated moderation error from one of Discord’s bots. I have appealed this error multiple times, but I continue to receive automated responses that fail to address the specifics of my case. I have fully complied with Discord's Terms of Service, and there has been no violation on my part that would warrant the disabling of my account. I am simply seeking transparency, an honest review of the situation, and a timely resolution.
It is troubling that, despite my efforts to resolve this, I am being met with what feels like a lack of support and transparency. I understand that mistakes happen, and I respect the importance of automated systems to manage the vast user base. However, this does not excuse the failure to provide appropriate support to users who have been wrongly penalized. Unfortunately, my situation reflects a broader pattern of unfair suspensions and bans affecting numerous other users, many of whom have voiced similar frustrations about their accounts being wrongfully disabled without proper recourse.
While I am frustrated by the lack of responsiveness and professionalism shown by Discord in handling this matter, I remain respectful and hopeful for a resolution. All I am asking for is the opportunity for a human review of my case and a clear, detailed explanation as to why my account was disabled, if any such justification exists. I expect my appeal to be processed in good faith, and I kindly request that my account be reinstated without further delay.
Please keep my ticket(s) open and please ensure that I receive ongoing communication about the status of my case. If additional documentation or clarification is needed, I am more than willing to provide it. I trust that, with the appropriate attention, this issue can be resolved quickly and fairly.
Thank you for your time, and I look forward to your prompt and detailed response to this matter.
Sincerely,
[Your Full Name]
[Your Username#1234]
[Email associated with Discord account]
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