0 response from support

bonman

• 2024年09月04日 07:18

I'm now on day 53 of hearing NOTHING back from support. I made a new support account under a different email and get a response in less than 10 minutes. But they will not help me as the email is not the same one associated with the account in question. If I open up a billing support ticket because I'm still being charged by discord for nitro I get a response asking about only the purchase. When I deviate and try to get answers I then get ignored. Why is this such a difficult issue to solve. 

1

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  Yattineghost

  • 2024年09月05日 21:58
  • 編集済み

  Just be patient and do NOT open too many tickets or reply too much, because that will just push you back and make it take longer. I got my account back after 11 days.

  1
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  bonman

  • 2024年09月24日 19:15

  I'm now at day 73. Still no response.

  0

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