Question about appeal responses
Hiya, just wanted to ask how long does it take for an appeal to get a response? I'm just a little worried they ghosted my appeal(s) (I sent two in case I did it wrong) and I don't wanna lose my account.
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no dude you'll wait a bit like everyone else
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how long do we have to wait? my account was closed cuz I joked about being younger than 13 whereas I'm really 19, and it happened literally a week ago. I made more than one appeal on the same day and I'm still waiting.
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the more tickets and appeals you make, it bumps it to the back of the line. there are 90 people working support. so all we can do it wait.
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I got my account back after 11 days.
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Yattineghost, what was the reason why your account was suspended?
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Ari Lyna, My account was suspended for being -13. I submitted 3 tickets and got it back after 11 days. I would have gotten it back earlier if I didn't open too many tickets.
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yattineghost, looks like we're in the same boat but congrats to you! this is my 10th day of waiting for my account recovery!!
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I sent two appeals and it's been almost 10 days now. My friend said I might've done it wrong (I wasn't so sure if I had to add the 4 digits to the end of my user… That is outdated I believe) but I don't really wanna send another ticket if that's the case.
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Cupkat08
- I think you should just send 1 tickets per 10 days. Otherwise, it might go diretly to the spam inbox.
- Second, you have to wait like 1 - 2 weeks for the problem to be solved (according to some users). if it's been over a week and still no impact, then you should send a feedback or another request. Just be patient and you'll get it soon :)
One of the moderators recently replied to my ticket after 10 days. I'm sure I'll be getting my acc soon! Good luck to you tho!
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Thank you Ari Lyna! If I get no reply tomorrow, I'll send in another ticket. Will be updating :)
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Okay then! Just don't send too much tickets!! :D
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Hey guys, a little update here. Discord responded to my ticket after around 9-10 days. Unfortunately I did something wrong so I'll have to submit another ticket again… (rip)
Will come back to this when they respond to my third ticket!0 -
Awh that's okay! everyone makes mistakes! I'm sure they'll respond it in a shorter time than before.
one of the moderators still hasn't replied to me. They did response to me but they haven't read my recent reply. it's been a day now. Am I getting close to getting my acc back? (sorry for overreacting)
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Don't worry, I'm sure you're getting your account back soon! The best we can do is wait
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Thanks for the reassurance! I hope for your account recovery as well!
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Finally got my account back! After 20 days more or less. Hopefully this doesn't happen again 🙏🙏
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That great to hear! Unfortunately, I couldn't saved my own account because its informations has always been deleted…
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