submit a reqest is a JOKE

So  since contacting Support didn`t help me for 3+ WEEKS  I don't think I have other choice except here right ? 

Please help me read all im desperate

his tag #0044
this is his User ID 242364861852418049
this is his main Server ID 377898564275273728

user #0044 is using my picture on his profile and his name Скъсан кондом means torn condom
this is super ofensive harassing me ... im trying to report this guy for weeks and no one is actually taking actions against him
i super depressed because he ruins my reputation in several channels

we had conversation while you were answering me and he didnt wanted to change something so the report is the only thing that left ....

I'm gona demand for ban from the platform if possible what else I can do