Discord Support hasn't replied for over a month. Even after update emails

DoomRanger

• 2021年10月02日 05:41

My account was recently hacked, over a month ago. I opened a ticket immediately the same day it got compromised. Discord has been prompt in their response in asking for details, albeit the details they ask for are quite useless in my opinion and the first 4 emails, the support staff was asking for the exact same thing but phrasing it differently,

 

I literally had to provide the same details 5 times. Afterwards, they said they'll take a look and since then, I've never got a single reply.

 

I've taken it to Twitter to ask for an update but all I got was "It has been forwarded to Trust and Safety team" (That was about 2 weeks ago)

 

I updated them both on email and Twitter, now it seems Twitter Discord is ignoring me too...

2

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  Duskie

  • 2021年10月02日 22:54

  Discord support has to be the shittiest thing on this planet.

  4
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  angelar

  • 2021年10月05日 06:37

  oh sorry we got too rich too fast and yaknow, still going to horse around on twitter tho

  0

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