Customer Service

Ajontiv

• 2023년 01월 14일 22:33

Your customer service is an embarassment. I've been trying to get in touch with a person for over a day and I keep getting referred back to your automated system. You disabled my account incorrectly after I tried to report an unauthorized transaction. I want access to my account restored immediately and I want you to REMOVE the unauthorized nitro purchases on 1/13/23

0

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  pepsiplayzz

  • 2023년 01월 16일 22:32

  If you chargeback a transaction, you're going to get banned. That's how any app works. You should ALWAYS contact support before charging back. That should explain your initial disable, but still:

  https://dis.gd/billing, and be patient. Responses will take a while, there's a lot of people contacting support and it's a holiday today in the United States.

  -1

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