Discord support hasn't responded in 17 days now about disabled account.
I found a server on Disboard that was endangering minors and joined in order to get the server ID and report it. The server got taken down, but so did my 6 year old account for having been in the server TO REPORT IT. It has been 17 days now with no response from support about this. I messaged both of Discords Twitter accounts and was told that it had been forwarded to trust and safety, but they never did such a thing because the only reply I got back was telling me to make a new ticket with trust and safety. This app is a joke.
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I feel you, man.
My account has been unfairly disabled recently as well, but the thing with me is that they DO respond, but it's just some automated message telling me the punishment was fair when it wasn't. All we can do is complain and let Discord know their problems. Unless they hear us, there's nothing me and you can do.3 -
Love how all these accounts acting like Discord support keep showing up here. Never posted anywhere else, canned responses, and links that take you to sketchy websites. The one above takes you to a sign up for a night club. Honestly if Discord can't even manage and monitor their support forms, how are they meant to manage the safety of their own users. This is just disappointing and frustrating.
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Hello, I'm bad at explaining so I'll just show you. It seems pretty legit to me. Justin Wayne I got this email after 5 days of trying to contact them. https://ibb.co/pbPYLHd
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I got extremely lucky, most people dont get their accounts back. Just keep replying to your ticket once they say they wont reinstate your account, you could open a new one in hopes of getting someone else but its better to just keep replying every time they close the ticket. I was honestly checking every 10 mins because they kept closing it, even after a few seconds after me replying. After a day of this back and forth I finally got it back
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hello has anyone gotten a response?? ive sent like 4 tickets and a message to them on twitter its day 5 i haven't gotten any response someone update please
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Okay well thank you nonetheless. Im not sure if this may help but someone told me around 5 hours ago that they got their account back after 16 days. Did you get your account back Fundip?
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GUYS I GOT MY ACCOUNT BACK!!! after about 8 days and 3 emails received from them i got it! if anyone wants to know more just tell me.
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I cant believe this is still getting responses SEVEN MONTHS after my initial post entirely by ai bot accounts. Seriously baffling to me these accounts are allowed to post, Discords moderation only targets innocent users and not these spam accounts.
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I'm really sorry to hear about your account being disabled on Discord, especially after your efforts to report a server endangering minors. It's frustrating that you haven't received a response from support after 17 days. I can understand your disappointment. If you need assistance with getting your account reinstated or navigating this issue further, my services can help. Feel free to reach out, and I'll do my best to assist you in resolve this situation as quickly as possible.
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Nice man! I'm not sure if I might get mine though, so wish me good luck if you're nice lol
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You're able to reply to the same ticket they close, so just keep doing that until you hopefully get a response.
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Got disabled 8 days ago haven't received any updates from them I didn't even do anything I was just talking with my friends then all of a sudden my account gets logged out I'm still waiting for a response from there support
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My account has been hacked since June 27 and I have not gotten any reply what so ever even after opening and responding to more tickets. I gave them the website, the files, everything and they won't even respond to me. Lovely service they have where they just let their users get banned and hacked left and right and pretty much protect these illegal servers and hackers to do what they please on the site while people trying to report it get punished. Great job discord, I hope you get a competitor who actually cares so you guys need to pick up your slack.
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noah paul please help me discord isnt responding to me the person ur talking to already got their account back!!
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Fundip, I have good news! I got a response yesterday after 5 days. They told me they'll need another picture to update my age containing my face, a paper that has my username written with ur tag, and my id. So there is hope at least, I'm glad they responded. How many times have you reached out? Did they send u anything or any email?
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they contacted me through email.
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they didnt even reply to my tickets. ive sent about 4 emails and they responded to the first one
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I wouldn't trust that at all. If they don't reference the ticket number then they are not from discord.
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Thanks scam bot
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Anyone having any luck yet
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Justin Wayne elrod (Jrod) Apparently Lyanza3tar did but it seems super sus to me. Never referenced the ticket number, contacted by email, asked for ID and face pic. All sounds like phishing to me…1 -
Fundip25 that does seem strange but I'm definitely hoping other people get there tickets answered
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Lyanza3targlad that messaged you maybe i should do that to get there attention
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I sent about 4 emails and a message on twitter which they have not replied to. Chase responded to my first email. Also, don't lose hope since i know some people who got a response after 16 days abd their account too. Hope you get yours soon.
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fundip im worried for you. Your account may get deleted, I've heard a month is the limit. Try reaching out again!!
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The recovery team being only 10 ppl is so dumb. They get like thousands of emails each day if they dont reply our accounts may get deleted because of them!
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Fundip25 out of curiosity, where did you hear about their staffing numbers? 10 employees is wild considering they ban millions of accounts every month, per their transparency report.
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Check Your Email: Make sure you are checking the email associated with your Discord account, as that's where Discord typically sends responses and updates regarding account issues.
Resubmit a Support Request: If you haven't received a response, consider resubmitting your request through Discord's support system. Sometimes, messages can get lost or overlooked couple instagram bio, and a new submission might catch their attention.
Contact on Social Media: Discord has official social media channels on platforms like Twitter. You can try reaching out to them there. Sometimes, companies respond more quickly to public inquiries on social media.
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My account got disabled and haven't heard anything from them it's been about 3 days I really need to get my account back I think I know what happened but I can't contact any of my.friends on my page and I'm lucky to remember some of them or the server i also work for a game and we use discord to communicate please if anyone can help me
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I empathize with the unfortunate situation of your Discord account being disabled, especially given your efforts to report a server posing risks to minors. It's disheartening that you haven't received a response from support even after 17 days. Your frustration is completely understandable, and if you require help in reinstating your account or addressing this matter further, I'm here to offer my assistance. Please don't hesitate to contact me, and I'll make every effort to aid you in resolving this situation promptly.
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