Tickets being “solved” without any changes or replies

Cybertron231

• 2023년 09월 17일 15:56
• 편집된 시간

Hello, my tickets are being marked “solved” without any sort of response. My account has been disabled for being underage. I am not, and I have sent the required proof to show that I am not (ID, username, etc), yet my tickets are still being solved without anything happening. Ive currently sent a follow up (39441675)

3

• 

  @UP2REP206

  • 2023년 09월 18일 01:50

  i have to keep commenting to keep on one of my tickets to open, maybe because its a sunday?

  1
• 

  G-corp

  • 2023년 09월 18일 03:41

  I am currently going through this same issue. They are marking the information column on the right of my tickets with false information as well (saying i havent read the TOS when I have. Or saying I didnt use the same email to register my account, which I did do).

   

  1
• 

  Freewings21

  • 2023년 09월 18일 05:15

  They auto solve tickets after the first one and I've read that the Nelly bot is broken and discord knows about it but won't do anythin  

  3
• 

  Reese

  • 2023년 09월 18일 17:01

  G-Corp - I have the same problem. 

  1
• 

  IvanDistrict

  • 2023년 10월 10일 03:14

  I called, sent letters, replied to their twitter and facebook posts, direct messaged, email their board, and much more. All ignored.

  0

댓글을 남기려면 로그인하세요.