My account was recently disabled for being "underage", how long will it take for Discord to look at my appeal?
Hey, so recently, my Discord account was disabled because I indicated that I was “underage.”
It was in a shitpost server and I was talking to a nice guy on there. They asked how old I was, and I jokingly said “I'm 7, frfr”, obviously being satire
Next thing I know, after getting into an “argument” with the attention seeker in the server, he reported that message and now the account is disabled.
I made an appeal yesterday to update my age and information, which is my first time ever doing something like this, so I was wondering how long it could take for it to get read and hopefully get accepted.
So far I made two replies to the appeal, one specifying what the text said with my username on it, and the second one being that since I live in Turkey, my DoB is DD/MM/YY, instead of MM/DD/YY
I have heard that most people don't even get their appeals read, and that they get their accounts deleted because Discord doesn't respond to them within 30 days.
I've also heard of people saying it takes a few hours, some saying that it takes a few days, and some saying it takes like 4 weeks. I am overall very stressed right now since I have a lot of friends in there in which I cannot access right now because I didn't have them added on any other large platform, and if I tried to friend them on an alt they wouldn't even accept the request since they don't know its me.
Appeal ID
#43287203
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some people are saying 6 days, i'm still yet to hear from discord almost 2 days in
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I really hope that they reply to me, even if it takes a while.
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Close to two weeks now. Nothing but automated bot replies.
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FanAgent Good luck dude.
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It took 12 days to get a response for me, “Mollusk” from Discord Trust & Safety said they had unlocked my account, but it's still disabled. Very odd.
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i've been waiting 4 days and the staff have not even OPENED my appeal. i was told that accounts disabled for this issue were easy to appeal and recover but it looks like discord staff simply pick and choose who to help. i've heard of people getting their accounts deleted due to discord never responding to them in time. you really just have to be patient and pray they do their job.
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my account was literally disabled for a reason i didnt think at all was suitable for my account to be scheduled for deletion, and i submitted an appeal the HOUR i got my account disabled. it's been 4 days since i have submitted my appeal and have not gotten any follow up emails or a notice that my appeal was reviewed at all. I know they normally delete accounts after 14 days, and i'm genuinely concerned for my account due to the fact that I have yearly nitro on that account, and alls of my irls and online friends included. I also have important servers and dms in that account and ive been panicking to get it back. Does anyone know if discord actually deletes accounts when theyre disabled or do they wait until after theyve reviewed the appeal?
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Did u ever get your account back?
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I have the same problem but I was checking my ticket and it says open and I haven’t heard anything since. it’s been 2 days..
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It's been 3 months — we'were you able to get your account back? I'm having the same issue here ):
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just had mine banned and its been 7 days now. apparently it can take upto 10 days. my friend is owner of a partnered server and says he can try and ask an admin but i doubt that wont do anything, nor even work. I just really hope my account gets unbanned
i also heard that your account cant be deleted unless no tickets are openhoping to be unbanned soon
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Yeah, mine got also banned for “underaged”. I hope i'll get unbanned, like i have Nitro since 2019 and i'm a owner of Big Communitys
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as long as you do as they say, discord told me on twitter that the chances are high
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Update: I was unbanned yesterday. I had to wait 22-23 days. I made a ticket saying the appeals time was too long for a response and a day after i made that ticket i got a response. I would also get in touch on twitter (X for the new gens) as they can confirm if the ticket has been received or answer any questions for the time being if needed. If you have an appeal ticket open the account can’t be deleted until the ticket is marked as solved. Good luck guys!
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Did you have to send any info, Arch?
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To twitter they asked for my ticket id and email and to discord support i had to tell them my date of birth (MM/DD/YYYY) and a photo of myself, my passport and my username written down on some paper. It has to all be in one photo so i took a few and sent them. I then attached a few more 15 days later.
After 21 days i made a feedback ticket saying the appeal time was too long, sent a strong email and my ticket is, a day later i got a response, idk if that had anything to do with it but it seems around a 25 day wait atm so just stay in touch on twitter
Good luck!
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Hi! Pretty sure your account can’t be deleted if you have an appeal ticket open. My friend has been waiting for 2 months, because he keeps making new tickets instead, and his account is still disabled and not deleted. You should be fine.
Make sure you still state your date of birth (MM/DD/YYYY) in the ticket (you can add that on by commenting). The email i sent it to was just simply discord support where it says at the top, ‘submit a request’
Just make sure you add comments every now and then otherwise it’s likely to get closed.
On twitter they are just able to check the status and see if it’s been received, etc. But as long as you only have 1 ticket open, it should take no more than 25 days. It is a long wait because more bans are implemented, and there is a lot to verify. I recommend doing more than one ID photo, because if it isn’t valid chances are you won’t be unbanned. So make sure there are a few to choose from. You can only attach 5 images at once, so make sure to add any more on a comment after. Best of luck!
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Hi arch, disabled and suspended account are different thing right?
Because I am struggling to appeal as the response time is slow and they kept saying the same thing.If I keep my tickets open, is my account deletion prolonged even if it was already suspended over 30 days ago?
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Hi. Disabled and suspended are the same i believe, as they both relate to your account not being accessible because of broken TOS.
I was told on twitter that tickets never usually take more than a month, if you only open and use one ticket. I have a friend in the same situation and his account isn’t deleted, but he keeps making new tickets. You should be fine, just give it some more time
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Any idea on how long that we can appeal?
Cuz I can't renew my ID for an few months, at least
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For some people it was 10 days, for others it was 30. For me it was 22 days
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You are able to appeal whenever as long as your account isn’t deleted
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Hello there,
So in June 21, I was in my server and then I got logged out of my account and when I tried to log back in, I got suspended for being “underage” but I am 14 years old and I’m turning 15 in December 3rd. In June 12, my server got raided but the raiders were try to drag me into a VC, and then I got suspended and I have appealed that day but they wouldn’t give back my account.
Discord username : dragongazer10 -
If they denied the appeal i doubt another will be allowed, but you can definitely try it.
If they haven’t responded, allow them time to respond because my friend got appealed instantly, but i had to wait nearly a month.
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Hey arch, Discord Support doesn't respond to me on X, do you have any ideas to do? I only have one ticket open (spamming tickets is just disrespectful in my opinion and they will just close them).
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Hi I recently got my alt account disabled for indicating I'm underage, even though I'm 16 and they didn't tell me what I said indicated I was underage. I don't have a passport or anything so I used my school id which has my birthday on it, that's acceptable right? It's been two or so hours and my ticket just days open.
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I was told they don’t accept any School ID, it has to be valid government ID.
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that's odd because it's still a official id that is given out from the school district which is mandated by the government. It has everything that discord asks for as well (picture and DOB) so if they don't accept it then that would be pretty petty of them. Though it's discord so what can we even expect from them anymore?
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Took them exactly 14 days to read mine, hopefully you’ll be fine.
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Hopefully 😭
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