I’ve been scammed and hacked, and now still waiting for the response from discord
So this is what happend
6 days ago, I got a discord dm from my friend. He said that he accidentally report my account. The message was like this. I know because I hurried take a screenshot of the page.
"Hey there, I encountered a situation on Discord where someone with a very similiar name to your profile attemted to deceive me. Instead of reporting the deceptive user, I mistakenly reported your account. I'm really sorry it was all an accident i didn't mean it"
He also said this
"I'm just worried because as stated there if you can't appeal within 12 hours your account might get ban"
And then he told me to contact someone with username technicalsupportclint (display name Clint Smith) and then I did. And then they told me to change my email address so that they can investigated and recover my account. I was a stupid and I did changed my email into databasehotmail.com bullshit
And after that, they asked me to pay 150$ so they can do the investigation within my account. I don't have that amount of money and then they told me to send 40$. I still don't have that amount of money.
I dmed my friend that dmed me first and told him about the situation. But he said his discord also get hacked and the one who send the dm to me first were not him. I dmed him on Instagram because they said I should avoiding sending message on discord for temporary so my account don't be banned.
I got panicked, and I didn't response to the technicalsupportclint anymore. And after that, they suddenly logged me out from my discord on every device that I used. I can't login into my discord anymore.
And then I chat my other friends, and they said that they got dm from me which is I didn't send them. They send them this.
"Hey there, I encountered a situation on Discord where someone with a very similiar name to your profile attemted to deceive me. Instead of reporting the deceptive user, I mistakenly reported your account. I'm really sorry it was all an accident i didn't mean it"
It's completely the same message that they used on me first. I can't login into my account anymore because they asked me to change my email like I said earlier. I can’t even use my phone number. And I think they already changed my linked phone number because now I used for my alt account.
I think I'm not the only one who encountered situation like this. Because my other friend also got hacked with the same way. They also made to change their email address and now they can't logged in into their account too.
I send 6 tickets out of panick and now the opened one is only my first ticket. The last activity is 4 days ago with bot saying that my ticket have been escalated. I hope they really gonna look into it and help me get my account back.
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Hey, same here, though I was scammed and hacked yesterday, but I filed a ticket almost immediately when I felt fishy and I couldn't log back into my acc, got a bot message with advice that is nothing related, closed for some reason after an hour. Took me like seven hours to realize that its closed and had to send an follow up email to reopen it, receiving a reply from Moon (Idk if its bot or not but there wasn't discord bot next to her name) telling me the same escalated thing you got, but for now what I've been seeing throughout the forum is they are severely understaffed or just not doing their job, some ppl can get it back within half an hour while some waited months and one even waited five months with only crickets and no reply, hard to say if we can get our acc back atm. The panic is rising as my friend already sent me a screenshot of my acc using the same word on her, and after knowing that people are actually paying hundreds of bucks to buy old discord account, felt like the whole world had changed, heck I thought csgo skins are already too overpriced! But yea, all we can do is wait, and do not file more tickets as it would just automatically close leaving your last one being the only one opened, what's worse is that when you spam too many tickets it could be recognized as spam ticket and put your original ticket into spam section, wish you the best of luck mate. At this point I'm already desperate running out of ways to contact my friends, I don't have their username nor other platform, over five years of memory and my hideout to escape from pressure now gone with a bang by some degenerate living in a basement looking for btc…
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akiw
from what i heard, and this is all alleged so i may be wrong; apparently their recent 170 people lay off included the majority of the trust and safety team in account recovery, so they're backedlogged by a lot right now. plus this scam/phishing thing is going by and expanding exponentially because the same thing happened to me. i wish you and op luck and that everyone affected gets their accounts back soon though :) persist and push through these trying times!
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Discord should have some bot that can detect some suspicious bot, if they can have bots that “solved” our tickets forcefully. I mean it.
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i waiting over a month now,
never got any hint what to do to get my account back. only think is the bont saying me something and marked at as solved.
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They already closed my first ticket with no SUPPORT regarding this matter. And now I have to make a new ticket.
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MY FRIEND GOT THEIR ACCOUNT BACK T_T!!
He said Discord replied to his ticket instantly. He also said just wait and keep pestering them if our ticket closes.
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Kamilamiron17 Wait what? How many times did your friend reopen the closed ticket and pester the team when it got closed? Just a reference to see how long it takes for them to actually work on a ticket and not closing with “no more additional help” again, mine is 3 days old and got closed once already, we need some hope TwT
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akiw
He just send a new ticket and explain that he got scammed and hacked. And he wrote it angrily.
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I also get this problem too.
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Kamilamiron17
how angrily did he write it?
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He was like “Hello! I can’t believe I’m making a new ticket but here I am!”
And then he shortly explain what happenned and why he got hacked. And for the closing he wrote “I’m disappointed because you ghosted me and automatically closed the ticket without any solution.”
And then the discord response to him in an hour.
I already send another ticket so I only can wait before I followed his ninja path.1 -
i should probably do that, probably tell them that i'm also gonna be reporting this experience to the better business bureau or smth. they recently closed my month-old ticket and it's absolutely ridiculous they leave tickets on read as most of mine just get that treatment.
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same thing i was scamed to oand discord staffs wont help me
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Okay. The bot send me a reply that my ticket have been escalated.
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I fell for this exact scam. Please update us and let us know if you ever DO get your account back.
At the time of writing this, I still haven't heard anything back regarding mine.2 -
Oh my. They close my ticket again! I’m almost lost my patience here! It’s been two weeks. I already send another ticket with disappointment and still hoping they would see it. What a joke, discord support.
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Guys, they closed my ticket again. And I'm sending another ticket. But my friend told me that maybe my discord cannot be saved anymore T_T. Does anybody here got their account back already?
Seriously… Their support are a joke. They're full of bullshit. I have a big hope everytime I send a new ticket. Are they gonna ignore the problem until the scammer bored with my account?
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My previous ticket that have been closed got a new activity few hours ago. But my ticketthat still open didn’t even got escalated. I don’t understand what are they doing. I just need their support.
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My ticket got solved without any help. And this time they didn’t even escalating my ticket. I’ll try to send another email in the midnight.
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I just got “Temporarily Suspended” or “Banned” or whatever for the same reason as you all as one of my friends texted me about falsely reporting me and telling me to add this Clint Smith guy it wasn't until we were talking about me giving away 500$ and I told him I didn't have that kind of money, that I was suddenly logged off of all my devices and unable to log back in. I have no idea what to do. What about my nitro payments? and such please help I don't wanna lose my account
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I think it’s a bad news for me.
My friend said it was a big mistake to send 3 tickets on the same day the first time sending tickets to discord because that would make our email labeled as a scammer. And that's what I did the first day I was hacked. Even though it seems hopeless, I'll keep trying to send them tickets.
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Hey everyone, I'm in the same situation here. Has anyone find a way yet?
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Cillian Ledger Hihi, I've got my account back roughly 20 days ago, if you want any advice you can look through the forum or add me to ask anything you need, my discord is akiw0701.
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akiw Unfortunately, I haven't got my main account back yet. I already sent you a friend request, and I know you already friended me.
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On August 2, I got my main account back.
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I got my main account back yesterday. Did they mess up your email address or any personal accounts attached to your email address. Plus my friend still has gotten any word back.
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I'm getting the same damn message, this is getting annoying and out of hand. If it was queen1235 or something. I guess some people need to make new account from scratch since one of them got hacked.
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