How long did it take you to get a response?

ahsc

Hi all. I'm curious to hear other people's experiences and see if there's maybe any advice I can get.

I got falsely suspended for mistyping my age (1 and 2 are too close together on the keyboard) in a server without realizing, despite having my account for over 5 years and editing the message after. I made a support ticket 8 days ago with no reply or email, from human or bots. I followed up with a reply 3 days ago too, but nothing yet.

How long did it take you to receive an automated reply, if you got one at all? Did you ever get a human support agent to reply to you?

Thanks in advance.
In the chance an employee sees this, I'd appreciate a reply.

1

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  • Sunsetyt2020

    This has happened to me as well. I made a sarcastic joke on friday about my age and got banned. I sent an appeal and no response.

    3
  • Eternalbordem

    i got no human at all over the span of a month and half. but usually automated response after 7-10 minutes

    1
  • Nilmadhavmondal963

    normal never discord give support

    mine: Day 14 still no reply

    1
  • ahsc

    Eternalbordem,

    I haven't even gotten an automated response. I wonder if anyone else is in the same boat as me. Oh well, thank you for your reply!

    0
  • Nilmadhavmondal963

    wait 1 or 2 month minimum

    0
  • Sudden Cardiac Arrest

    11 days, coincidentally right after i made a feedback post about the waiting time 💀

    0
  • Nilmadhavmondal963

    day 15
     

    0
  • OnyxiJade

    it took me a week and i got everything back :p

    0

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