discord support has dissapointed me yet again..
Recently my account got suspended for being under the “minimum age req” , so I boot up my pc , and send an appeal request , with an ID and a selfie with my discord username. I see many people are having similar issues where they re accounts are being banned for the exact same reason. so it must be a glitch or smth right? no, the thing is , that discord support literally didnt reply to any of my requests. This cannot be a glitch. so i did some digging and apparently no matter how many requests you sent in discord support aint replying. One thing they DO do is closing open requests and labelling them as “solved” without even asking if the person was satisfied with the result of the ticket. Cmon man , help me out here . I've had some important and memorable dms in the 4 years of using my account . seeing it getting taken away from me was NOT the best experience on a monday morning. If any mods see this, I appreciate that there is a queue system for tickets (hopefully) but please help me get my account back
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Well, now there are very strange things in discord support, no response, I was blocked because of the "child safety", I sent memes (including old ones) to talk and chat with friends.
Only Bots write to me, not a single living person, what is happening in support now? Nobody understands…
I'm so tired and really looking forward to getting my account back, but I don't want to wait for 2026... Even if I "violated" the rule because of the meme (which I doubt very much), the only thing I can say is to apologize and ask for the account back
But it is unlikely that they will read this :(1 -
I’ve been saying it alot on these forms. Discord has gone down in quality HARD, they only care about the nitro subscription and the soon to be added currency for the quests feature. they could care less about us, discords support is more just there cause it has to be there, they don’t care about us and Probebly never will. there is no one working support and they leave it to bots to do Al the work when these bots clearly have proven unreliable and don’t give proper answers, plus they can throw you for loops endlessly. if you lost your discord account I’d recommend contacting your friends another way and move platforms until discord gets their act together
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That sad, but tru
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Discord recently changed how their auto-mod works and it started flagging tons of people. They should have anticipated this, but I don't believe they did, and their support team got extremely overwhelmed.
It'll probably take you about 14 days to get support tickets fixed currently.1 -
SolarSupremacy i couldve sworn 14 days was the amt of time they take to close your account after permanent suspension
@ZenitGD i feel u bro , sorry for ur loss
discord support has really plummeted to the ground, and what makes me mad is that we cant do anything to help : (1 -
Its too sad… :(
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SolarSupremacy in this case, it would be logical to hire more people to support, discord an application that brings billions to its developer and it would be logical to expand and improve the quality of its product, which brings them a huge profit But what's the problem?
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Because they're blindly placing as much trust within their systems as much as people are blindly trusting their service.
But things might change on the off-chance that people stop paying them. But an guy can dream, can't he?
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same thing going on with me
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but what can we as a community do about this?
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sharshivi5 - a lot but it depends on how many people agree, go to a tech news outlet, go to Twitter, take to Reddit or start a petition! there’s other people who haven’t spoken up about this and a lot who are getting fed up with discord not doing anything to fix their app or listening to us.
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Same thing happened to me, many people weirdly enough have waited 10 days and have gotten their accs back. I'm on day 10 rn and I will lyk if I get my acc back.
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Sunsetyt2020
How did it go?
If it's hy 10 days , then I'm on day 7 rn
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Haven't got it back
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i got my account back after 2 days, i only sent one ticket and i waited
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wait fr?
so sending more tickets doesnt help!
maybe you should close all of your tickets except the first one you sent and wait for 2 days..
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I've waiting more than two days
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it been a whole month for me still no help,,,,,,,,,,,,,,
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GOT IT BACK
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Omg, good
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