flagged account "verify by phone"
I do not own a cellphone, and for anyone else who does not own a cellphone the "verify by phone" process for when an account is flagged just doesnt make sense.
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I agree 100%
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I run into this problem too HELP!
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support staff is no help with this
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support staff is no help with this
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please help i can't get it back..
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This is so true i have been using discord for almost 2 months now and i am loving it especially the freinds i have made and now my perfectly normal acc is asking me to verify by phone i put it in and boom invalid phone number im locked out of my acc the discord staff needs to fix this issue by either changing the verify procced or getting rid of it for something else
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I put in a support request for this same issue on Sunday. They initially responded asking me for a screenshot. I sent it to them and have not heard anything since. PLEASE HELP!!!
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I should add that i was using a cell phone at the time. It was not a burner phone and the country code was correct.
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According to ticket 4689644 and this entry on this site (which I shall call the stupid monkey post)
https://support.discordapp.com/hc/en-us/articles/360000961212-Invalid-Phone-Number
...Discord intends to use and keep their phone verification system in place (with its faulty UI and no way to convince it that any given number is valid), and reCAPTCHA with all of its failings, and attempts to confront them about those issues get people directed to the ticket system to be told everything is as intended or this useless feedback/forum system so that suggestions/complaints can be put together for a voting system and summarily acknowledged or ignored. For both "verification" systems, there are some major problems, and both of them rely on external systems and factors commonly beyond users' control. If the phone verification or reCAPTCHA has an issue, the user may not know there is a problem, Discord does not have to know or care there is a problem, and the effect is simple: users don't get in. If users are rejected, are they told why or just given stupid errors or put through the process again? Is there any proper exception handling? No cell phone, no phone at all, country not recognized by the "verification" system, system not able to use a certain country/range? How about reCAPTHCA being stupid for 10 minutes straight?I would appreciate this post being incorrect, but after having a ticket open/reopened/ignored/dropped for 2 weeks, I see no signs of improvement or change of method being planned. I therefore conclude that the defects are in effect intentionally.
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Then, if you get a phone number accepted by the system, it sends only SMS/text instead of voice... so if you don't have that plan/feature/compatibility with their system, you are still rejected.
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Ugh. This is stupid. My account is not accepting any numbers. I've tried several. Some were my family members, others were my friends numbers; and none of them worked.
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Same issue here, and discord doesn't seem to care
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I just sent in a support question, but i guarantee they wont care.
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i'm almost like crying cause i cant get back in and there is no way i can get back in to my account, i don't own a phone. i had so many friends and im just really upset!
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Discord is a big fail for me because of this phone verification issue. Looks like I won't be using it.
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HELP I ENCOUNTER THE PROBLEM AAAAAAH DISCORD USELESS
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Um... I have this problem, but it doesn't stop me from using discord. It stops me from being able to participate in certain servers that have their security set to the highest level, but plenty don't, so I'm fine in most servers. I think this restriction and the fact that server admins get to choose to enforce it is very disappointing. I'm fine with the other levels, but the phone one is a bit ridiculous.
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I JUST MADE MY DISCORD SERVER!!!!! WHEN I REFRESH THE PAGE I GOT LOCKED OUT VERIFY BY PHONE. AND I DONT HAVE A PHONE OR A PHONE TO BORROW :( IM SO SAD RN PLEASE HELP , DISCORD's SERVICE SUCK ITS SO BAD
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This is so much BS I’m just chilling and I get locked out smh
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Reeeeeeee I hate this and to help me they ask for my phone number wtf is wrong with you discord
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Another downvote for Discord on this.
They better be careful, Guilded.gg has basically made a Discord 2.0 and it's far more useful from a front end user side and back end programming side.
It is the little things like this that will literally keep people away.
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I thought Discord's selling point was by being anonymous and not being tracked??? What kind of fail is this requiring a cellphone...
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ah i need phone verfication damn discord staff does not help they are i cant believe i am saying this but they are shit
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Yeah, every time my husband signs up, he is greeted with this stupid cellphone verification. I thought this site was better than that. And he tries signing up with a new email, and still gets that stupid ass cellphone verification. Why does this keep happening?!
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Not only being locked out, but now I tried using my parents phone and I am being rate limited for not knowing how you enter it in the box.
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Xjdjsjdkksks
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I just got flagged and I can’t verify
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You guys are so right! Same thing happening here with me!
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I agree this is happening to me too
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I just got Discord a couple of weeks ago and I got that same message. I only have a Landline. They should add a verify by Email.
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