Delete phone number from account
If you ever make the mistake of associating a phone number with your Discord account, it is impossible to remove it without either changing it to a different valid phone number under your control or deleting your entire account. Neither of these are acceptable solutions. It should be a simple process for users to completely delete this potentially extremely sensitive information from Discord's servers. This behaviour also obviously doesn't account for any situation where a user stops having a phone number.
I understand that server admins can set the "verification level" to require new members have a valid phone number associated with their account in order to participate, as a heavy-handed anti-spam measure. It's worth informing the user of this via a confirmation dialogue. If they're a member of any servers with this setting enabled without being assigned a role, they should also be informed that they will no longer be able to participate in those servers once they delete their phone number from Discord.
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Please fix this. It's a tragedy that this isn't an option yet.
67 -
Hello!
This is true. I don't know why this isn't made yet. It should've been made at the begining of the phone verification.
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In the same boat, there isn't even any prompt to inform the user that adding your phone number is irreversible, I'm pretty sure this might even violate the GDPR by not giving users full control over their data.
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Dear Discord, the following is the primary reason, I'm not a paid subscriber. There is no option to change or update the phone number associated with the Discord account. It presents an inconvenience and should be addressed. I'd hate to delete my Discord, just to change my phone number and find out that I can't use my gt anymore because, it's permanently attached to an old phone number associated with the deleted account. It doesn't make sense. Please address this as soon as possible. Thanks! 💖
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Help me take away my handphone number from marvel account
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In my opinion, this is pathetic. You should allow the users to control all of their data, and there might be even emergency situations. You don't know what might happen. So please, just be great again and allow the users to remove or change their associated phone number.
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me and my girlfriend used the same phone number accidently and now she cant log in because i cannot change to mine too...
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Yes, for security reasons, I would appreciate the ability to remove a phone number from my account, or at least have it rendered mostly invisible (without a link to reveal it). Even Facebook, infamous for its privacy, lets you remove a phone number from your account.
If someone gains illicit access to my account, I don't also want them gaining my phone number (which, aside from the harassment possibilities, can be used for SIM-swapping attacks to gain access to accounts on other sites).
(I don't care if the timeout preventing phone number reuse remains, just the visibility of the phone number concerns me.)
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I’ve been locked out of my main account for accidentally verifying my phone number on a new one! i was given the option to either delete my account (god forbid!) or make a new one (god forbid!!!) and in any case i choose neither. please add a remove phone number feature!
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My brother got forced to enter a phone number to verify he was a human after Discord apparently detected something unusual with his acccount and because his phone screen is broken i let him use my phone to get his code, and now I am locked out of my main account because you can't use the same phone number for more than one account?
There should have been a warning message if this was going to happen, not just accept it and lock the account. If we knew this would happen then we would have used a different number.
How can Discord have such a broken policy and not tell people that it will lock them out??
How do I get access to my original account back?
And if I get made to add a phone number to this account what do I do because if I use the same number again the accounts will get locked again?
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Hi Discord, this is patently ridiculous. How you intend to handle data like my phone number should have been made clear from the get-go and should absolutely be covered in your Terms of Service, which it is not. I admit it was a mistake of me to provide it to you in the first place but this is an absolutely unacceptable situation for multiple users to find themselves in. GFD's proposals above seem entirely necessary at minimum, and Rain seems more than correct in suggesting that this could be a major issue as far as GDPR compliance goes.
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I HAVE TWO ACCOUNTS ONES MINE AND ONE IS MY GIRLFRIENDS WE USED THE SAME PHONE NUMBER AND NOW HERS WONT WORK. WE BOTH ARE NITRO SUBSCRIBERS AND YOU ALL LOCKED HER OUT I WILL CANCEL BOTH OF OUR NITROS AND DO A CHARGE BACK IF THIS ISNT FIXED ASAP. JOKE OF A PROCESS YOU ALL PUT IN PLACE. TO TOP IT OFF NONE OF YOU ALL ARE REPLYING TO THE COUNTLESS MESSAGES RELATED TO THIS IDIOTIC CHANGE YOU ALL MADE.
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nice so i have to buy a new phone to use my account iv had for year great very nice system you got here
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Agreed, I am nitro supporter and this feature isn't added, got locked out of a account I had just for it that same reason.
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Same, my other account got disabled and now I cant chat on this account...
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It seems that discord can now say that they have detected 'something' just to collect phone numbers. you don't have to tell us 'what' you detected, and you don't. So you are collecting our phone numbers for some other purpose that you won't say.
There really is no other reason for you to ever store our phone numbers after you have sent a verification code. So what are you really doing that you won't make the requested change so we can delete our phone numbers or you don't store them.
By the way, many reputable platforms use 'verification questions' to automate this process. Why can't you?
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If I delete the account that has my phone number can my other account use my phone number?
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I put my phone number on an alt, and now I can't talk on my main account
when I try to put the 6 digit code it sends to my phone it says "This phone number was recently used on another account"
how long do I have to wait until I can use my phone number again?11 -
I wanted to change number and was able to:
- Remove 2FA (2 Factor Authentication)
- Enable 2FA
- Prompts whether to change the number
Hope that helps
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I got banned from discord and I created a new one so I can’t even disable 2FA to change my number.
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my phone number has changed . How do i change it on discord
-4 -
my phone number has changed . How do i change it on discord
my phone number was 414-875-7059 Its changed to 414-388-1515
I need to change it please . So I can add discord to my phone
I need a QR Code to get on
Please Help me my name is Renee Kurbs
my email is bearybear20@gmail.com
maybe you can email or call me to get this fixed thanks!
-7 -
i hate how it has been almost a whole year and still no updates about this ...
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Discord team it's nut.
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This is when they need to add a warning for multi account users BEFORE adding SMS auth... there is a security measure that will block an account when more than account tries to enable SMS Auth.
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hey discord i have account two factor when i login my codes is lost and i get code for my number phone but now.. invalid phone number.[
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This is getting ridiculous. I just bought a bot and now I can not access the discord to it; All because I tried to enable an extra safety/privacy feature. Please do myself and everyone else a favor and fix this issue, it seems there are a lot of unsatisfied customers who are all complaining about the same issue.
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Something that worked for me just today (06 March 2020):
Background: I had an alt account that I added my phone number to for 2FA SMS verification. What I didn't realize was that you can only use a phone number to verify with one account. So it removed the phone number from my main account.
Today: Using Authy to log in to both accounts, I added my phone number back to my main account. It sent an SMS verification code I needed to enter in order to add the phone number to my main account. I then checked my alt account, and yup, the phone number was removed from the alt account!
So one workaround if you want to remove the phone number from your main account is:
---Use an app like Authy.
---Add your main account to the app.
---Create an alt account.
---Turn on 2FA authentication on that account.
---Add the alt account to Authy.
---Add your phone number to the alt account.
---Check to make sure the phone number was removed from your main account.
---Delete the alt account.
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To CityOfEmber, do you have any other social media sites you can talk to me on, walk me through this please.
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i honestly think that discord should let you remove phone numbers because it's so stupid on why they need it
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