Archiving deleted messages from banned users to assist Trust & Safety reports

Blastoise186
In some cases, it can be tricky to report users who you needed to ban from your server to Discord Trust & Safety, because in your haste to clean up as fast as possible, you were unable to retain any evidence for a report. It would be useful if messages that are deleted when a user is banned can be auto-archived for a maximum of seven days. If a Trust & Safety report is sent in within this time, keep the archive until the request is resolved, but otherwise if no report is sent then the archive should be automatically purged after the seven days. This would be especially useful if it’s combined with bulk delete on ban and in-app reporting as an all-in-one tool, since it would allow for the required evidence to be submitted while also allowing a server to clean up and get back to normal quickly. If it was also possible to make these features work if a Bot was used to ban and purge, that would be very useful for larger Servers as well.
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  • rG Sketchy

    Yeah, I recently had a raid come in with highly inappropriate messages and I just wanted them out. I had to ban them and get their messages deleted without realising that you couldn't then report them after that happened. I would be great to have the option to report them at the same time as banning them otherwise they can just keep going on with what they were doing just on other servers.

    4
  • ! ꧁༒「ɢʟﾒ」𝙑𝙇𝘼𝘿𝙔 ༒꧂
    Yes, this would be great, during a raid or something, you won't have to go through the support site to report them and copy a lot of ID's. You'll be able to report them without copying user ID's, server ID's, channel ID's, message ID's and links.
    2
  • milk 🥛

    I agree. I just had a problem with this today while trying to report someone. could only take screenshots of their account name and show their alts joining, but not what they said as the bot had deleted the messages once I banned them- and in the logs all their was is the Bulk Deleted Messages, 8 Messages Deleted. It would be easier to report users that way.

    2
  • Acid

    This absolutely needs to change, if Discord expects anyone in my server to pay them any money, the report system needs a severe overhaul.

     

    Accounts should have just their user name and Hashtag number be enough, but no it takes huge amounts of work for users.

     

    This really makes me want to switch to a better server like Ventrillo, at least there you don't have to deal with people threatening you and then only after you block or ban them do you realize the insane amount of steps it takes to submit a report.

     

    Because getting threats and having absolutely NO way to report these people is just wonderful and shows how little thought went into Discords design.

    2
  • snugsound
    • 편집된 시간

    +1 for this. You are asking people to jump through hoops to report abuse (enable developer mode, get message IDs, screenshots, etc.); I'm not exactly thinking about this stuff in the heat of the moment while trying to remove abusive messages from my server! As a result, I can't report the offending user, and they're able to get away with this in other public servers.

    Why is there not simply a post-ban message archive with an option to "Report abuse" directly on messages? You have all the data to support something like this. Why is the onus on server admins?

    An update on this matter would be greatly appreciated. It's been a year.

    2
  • Lurid

    I think the person banned should also be able to view some type of archive in case they were in the right.

    0
  • intenzi

    This would be very helpful. +1

    0

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