This is an archived community post.

This post is no longer open for new replies - but we'd still love to hear from you! Share your feedback with our team via our Feedback Form.

Need help getting started? Check out this article for step-by-step instructions on submitting feedback through the form.

Lost everything

BAUHAUS

So I recently lost my phone due to it breaking, my Discord 2FA was on Google Authenticator and I can't access it anymore nor remember my discord password.

 

I've tried this

  • Tried a few passwords that I thought it could be.
  • Using phone, but it doesn't give me a 6 Digit when it's asking for it, but it just sends me an email with a restart password where I have to use 2FA.
  • Never saved my Discord 2FA Backup, my bad but that was a few years ago and if I did they are now lost due to me getting a new pc.
  • Contact support, they literally can't do anything since all they say is "Due to security reasons we can't remove 2FA". Then why can Humblebundle do it, well you see they have something where you can sent them a receipt which I tried on Discord Support but didn't work.

It's funny how they say "oh, we can delete your account". Yeah like I want that, but you can't remove 2FA or give a new password. Nice one..

I'm literally lost for ideas, I'd love to get my account back since I've wasted money on nitro and it's where some of the people I talk to are and some I don't have on other platforms sadly.

0

댓글

댓글 2개

날짜 투표수
  • BAUHAUS

    This has nothing to do with my problem, I just can't get into my account since I've lost my Google Authenticator due to my phone breaking and I didn't get the Backup codes and can't remember my own password. It's quite annoying.

    0
  • BAUHAUS

    I've noticed that they are able to remove 2FA, but for some reason they won't remove it for me and I also have nitro on my discord account which I can't get into...

    0