Discord Staff "handling" people (Phone Verification)
Hey fellow Discord user! 👋
As is typical of larger companies when they get to a certain size they stop being customer friendly. I have recently been locked out of my account due to the bots system requiring phone verification. The response was "We wont fix it, go place some feedback". However when I get here I simply see MULTIPLE forum posts with the same problem for over 2 years with NOTHING being done about it.
This triggers for multiple reasons, but in my case it was because I was in a discord with a recruitment tab for clans where players write that they want to be recruited and then other users DM them to offer them a spot. This is a normal and very human interaction between people connecting and making friends. However the discord algorithm see's this as a scam attempt as you are messaging multiple people without being their friend on discord.
Now, they want you to hand over your mobile number as a means of "verification". However looking at the problem there are tonne's of work arounds with dodgy websites. I could very easily go to one of these websites, use a fake number and BOOM. Verified. I feel soooooo much safer knowing that the "scammers" who are into shady shit have absolutely nooooo way to make multiple accounts with fake verifications.
🙄
So all discord is doing here is punishing US. The general and average user who does not want to or cannot add a phone verification. There are multiple reasons for this. Privacy, personal choice, lack of phone number, lack of money for a phone number. I even saw a post about someone using discord for victims who would definitely not want to hand out phone numbers after what they have been through.
I propose that offers us multiple options to use or simply remove the need for phone verification. As someone else pointed out, they are happy to take our money for nitro without us needing to be verified. So who are they really "saving" by having a broken verification system??
Thank you for reading,
Cheers,
Val
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