If anyone on staff mistakenly marks a suggestion or request "answered", often because they've misunderstood the request, it is then as if that subject becomes permanently hidden behind a curtain and no one on the dev side ever sees it again.
This is because future requests for the same thing simply get marked as duplicates by staff who look for similar requests, and because they are marked as duplicates of a request that has already been "answered", they essentially disappear from the feedback loop between users and devs, making it almost impossible to raise the issue ever again.
The particular case I'm thinking of is the request for a 12/24h clock toggle:
The discord staffer who answered said that all a person has to do is change their region, and considered that a good enough "answer". However, over a thousand votes for the request since then would indicate that it was not actually good enough at all. People frequently add comments of support for the idea, and upvote the request, but it just sits there, invisible to the devs, because it's considered "answered".
So I'm suggesting that Discord:
1) Create some way for people to flag an answer as invalid or inappropriate or misunderstood.
2) Please re-open/re-activate/un-answer that particular request. It's very frustrating that Discord forces one or the other time format on you based on your region, regardless of preference or the host OS' time format settings. It's crazy that people have been voting for this request for years and, while the request is technically marked as being answered, it has actually not been addressed at all.
U moet u aanmelden om een opmerking te plaatsen.