Tonight will mark night 13 of my account being disabled. I'm hopeful that it will not be deleted tomorrow night but i have received zero assurance.
Within 12 hours of falsely being disabled for being underage, i sent the required information of the selfie, username, and ID. I would not recieve a response for multiple days until I got one requesting i submit the required material, that being the photo with all the above mentioned things. I re posted my photo and informed them i did do that, and radio silence for a few days. About 4 days ago i get my tickets closed again with another bot reply of “need required info”. I start attaching the photo to every reply only.for each one to continously be “solved” and me getting an email asking for the required information. Which I have provided since day 1. After about 7 back and forth emails, I was sent a bot email saying i was underage and that it would be disabled still. After that? All of my tickets were being closed without message reply within 5 minutes. Whoever is running support closed my ticket countless times and i was forced to make entirely new ones because they would get closed every time at the 5 minute mark.
My discord account which contains a lot of work related writing and my only means of contact for many friends is likely gone forever because of a false disabling and a bot reply filled support. I just want my account back. I just want a human at support to see this. Please.
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