We need help in Account & Server Management please!!!!!

Opmerkingen

7 opmerkingen

  • Gribabuba

    This is true, my account was disabled 4 days ago, no response from support yet despite all the proof, explination and everything given, and anything they requested in their first email was given.

    3
  • Tinmirdinam

    Waiting this long is painful. They don't have a clue how we feel

    2
  • AShinyKupo

    honestly just start posting these in other forums there not doing there job here in account and server management

     

    2
  • Whittakersaj

    Same. My account got disabled and I given them everything they asked and I sent so many requests but it keeps being put as solved though I still can't access my account! I would hate to lose my 5yr old account ):
    I hope you get your accounts soon and not it being deleted forever

    0
  • halldavid

    I'm sorry to hear that you're experiencing difficulties with your Discord account and server management, and it's frustrating that you're not receiving the assistance you need from Discord support. While I can offer some general guidance, it's essential to reach out to Discord's official support channels to resolve account-related issues.

    Here are some steps you can take to try to resolve the situation:

    Check Spam Folder: Occasionally, Discord emails may end up in your spam or junk folder. Make sure to check those folders for any emails from Discord regarding your account.

    Email Confirmation: Verify that the email address associated with your Discord account is correct. If it's incorrect, you may not receive important communications from Discord.

    Submit a Support Ticket: Visit Discord's official support website (https://support.discord.com/hc/en-us) and submit a support ticket. Provide as much information as possible about your issue, including your account details and any relevant details about the problem.

    Twitter and Social Media: Sometimes, reaching out to Discord on social media platforms like Twitter can help get their attention. They have official support accounts that may respond to inquiries there.

    Community Resources: Consider checking Discord's official community forums and help center. Other Discord users may have experienced similar issues and may offer advice or solutions.

    Patience: Unfortunately, support response times can vary, and Discord may be experiencing high volumes of support requests. Be patient while waiting for a response.

    Appeal Process: If your account has been disabled, Discord usually provides an appeal process. Follow any instructions provided in the account disablement email or on the Discord support website to appeal the decision.

    Be Respectful: When communicating with Discord support or community members, be respectful and provide clear, concise information about your issue. Politeness can go a long way in getting assistance.

    It's important to note that Discord has policies in place to ensure the safety and security of its platform, which may sometimes result in account actions such as disabling accounts. If you believe your account was disabled in error, be sure to provide any evidence or information that can help resolve the issue.

    Ultimately, Discord support is the best place to seek assistance for account-related problems, and I recommend persistently following up through official channels.

    0
  • paulsi

    Same. They told me everything they asked, and I sent a lot of requests, but my account is still locked. It keeps showing up as fixed, even though I still can't get into it. I don't want to lose my account from five years ago:
    I hope you get your accounts back soon and don't lose them forever. 

    0
  • Herry Paul

    Thank you, this page has the answer it self. Please note that details may have changed since then, so it's a good idea to check the latest information on the Discord website or other official sources.

    1. Discord Help Center:

    • The Discord Help Center is a valuable resource for finding solutions to common issues and questions.
    • Visit the Discord Help Center: https://support.discord.com

    2. Discord Support Server:

    • Discord has an official support server where you can seek help from the Discord community and Discord Trust & Safety team.
    • Join the Discord Testers server: https://discord.gg/discord-testers

    How to Use the Discord Support Server:

    Join the Server:

    • Use the invite link provided above to join the Discord Testers server.

    Read the Rules:

    • Take a moment to read the server rules and guidelines to ensure a positive and respectful experience.

    Choose the Appropriate Channel:

    • Navigate to the relevant channels based on your issue. Discord has specific channels for different types of problems.

    Ask for Help:

    • Clearly and concisely state your issue in the appropriate channel.
    • Wait for a response from the community or Discord staff.

    Provide Relevant Information:

    • Be prepared to provide relevant details about your issue. Include error messages, screenshots, or any other information that may help diagnose the problem.

    Follow Up:

    • Stay engaged in the conversation and provide any additional information or clarification requested.
    0

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