Account wrongfully disabled

Opmerkingen

18 opmerkingen

  • Hatnekikory

    Me too, My account was also disabled even though I only used it for chat and save some photos.

    They gave me this reason

    [Your account is involved in activities that spread malware, commit fraud, crack accounts or credit cards, and/or intend to sabotage devices or computer networks.]

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  • FrostyKuma

    Honestly its worryin how no one is willing to do anything when it comes to this stuff, like, they constantly prove themselves to be kinda bad at what they do support wise and contradict themselves, saying to essentially make a new account when thats against their own rules

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  • Reese

    I'm glad you got an answer at all. they blocked my account without giving a reason, every contact with them ended with a sudden ticket marked as "solved" providing all the information they wanted. I don't understand them at all

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  • FrostyKuma

    Even so, the factor that discord has these many issues with disabling accounts is something that needs to be addressed, but heck, their CEO is known for having traded a socal platform without user knowledge and then shutting it down suddenly

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  • FrostyKuma

    As for the solved ticket, Ive resorted to just opening the ticket back up and saying they havent explained at all

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  • Reese

    I ubdestand. it probably won't do you any good. most of them are bots, that's why the answers are the same. The administration doesn't do the same, because despite asking questions, each person gets the same answers. They have some copy-paste formula and they use it for every application. It's terrifying when a company earns millions and its support system is at a stone-age level.

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  • FrostyKuma

    That may be so but I have a right to know what exact thing got me banned, this Ik is law

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  • Reese

    Its true. I'd like to know too, even though I suspect that I was reported by someone who doesn't like me.  

    The funniest thing was when I reported to them that my account had been disabled. they just sent me a message in a bot saying "change your password" lol. fun fact - this cannot be done when the account is suspended

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  • FrostyKuma

    Oh Im aware, honestly one day ots gonna catch up to discord,they're gonna mess with the wrong person or somethin

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  • Reese

    idk, I think it's best to move to other applications that have the same appearance as discord, and things with nitro, e.g. a completely free banner

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  • FrostyKuma

    Does anythin like that even exist?

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  • Hatnekikory

    I don't think both my account and my friend's account were banned for the same reason, even though they are not related.

    I appealed and they just gave me a bland reply that: "you were in violation and I didn't stop disable an account for you"

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  • Reese

    FrostyKuma 

    And yes, it was created a few years after discord and because of many options it is free there. But the design is identical, you can also create channels, roles, set banners and bots. What's great is that many options are free and you don't have to pay money every month. And support is better. 

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  • Natolix

    About, (principal) repliers is bots.

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  • FrostyKuma

    Reese, what is this app called?

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  • Reese

    FrostyKuma  Revolt chat. See it

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  • FrostyKuma

    I will, thanks!

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  • Prateek Karnadhar

    Hello,

    I'm sorry to hear about your unjust account suspension on Discord, and I can imagine how frustrating and confusing this situation must be for you. Experiencing an account suspension without clear reasons or evidence can indeed be unsettling. It's positive that you submitted an appeal, but receiving conflicting responses further complicates the matter.

    The accusation of engaging in the theft or distribution of paywalled content seems puzzling, especially if you don't have any such content or any involvement in such activities. It's crucial to seek clarification from Discord to understand the basis of this accusation and present your case clearly.

    Engaging with Discord's support through various channels, emphasizing your innocence and lack of involvement in any prohibited activities, might help in expediting the resolution. Additionally, reaching out to other users who may have faced similar situations for guidance or advice could be beneficial.

    Wishing you the best in resolving this issue and regaining access to your Discord account.

    Warm regards,

    Prateek Karnadhar

    CEO, clearholidays.com | ClearHolidays™

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