In case you are wondering
Based on the information in the comments, "most of the moderation has been fired",
that's why it takes so long to get a response to a ticket
https://www.reddit.com/r/discordapp/comments/1948zea/discord_is_laying_off_17_percent_of_employees_the/
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Amazing, AI Moderation being horrendous and now not even a real person is here to help us. Good job Discord
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