The mobile app is a disaster
After trying this app for a couple of months after the release of the overall, I can officially say it, you guys don't give a damn about us in general and especially the Android users.
Long story short, I have a s22 that I always keep up to date and take great care of, so it isn't a software issue on my side. A couple of the problems I encounter ON A DAILY BASIS since I spend a lot of time in calls :
Video calls :
- can't interact with the “camera icon” top right of the screen, the app is so slow and struggling (poorly optimized) that it doesn't register me touching the screen of my phone
- can't turn the phone 90° to not be in vertical format, otherwise the camera goes upside down for NO REASON
- very often when i switch from PC to phone the call just crashes, sometimes the app does too
Those are not occasional events, it happens ALL THE TIME. And I'm not the only one, friends from all over the planet are complaining of the same things.
Overall a very buggy and laggy experience, you guys don't deserve all the money we give you.
Get your shit together and fix this fast.
You have enough manpowerand funds and feedbacks to solve this situations.
Just go check reddit, what people are thinking of the mobile app lately, you'll understand .
Anyways, thanks for reading and I hope this gets solved real soon because it has been almost a year like that and I already want to hang myself because it has melted my patience down.
Un-fkn-acceptable
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- The mobile app's user interface is extremely unintuitive, making it difficult for users to navigate properties.
- Loading times are excessively long, causing frustration for potential buyers and realtors alike.
- Frequent crashes disrupt the user experience, often leading to lost data and repeated searches.
- Property listings are not up-to-date, causing issues for realtors when providing accurate information to clients.
- Search filters are either missing or ineffective, making it challenging for users to find specific types of properties.
- The app lacks key features that are essential for real estate professionals, such as mortgage calculators and virtual tour options.
- Notifications are unreliable, leading to missed opportunities for both buyers and realtors.
- The app's map function is inaccurate, displaying properties in the wrong locations and confusing users.
- Customer support through the app is unresponsive, leaving realtors and users without necessary assistance.
- The overall user experience is poor, damaging the reputation of the real estate service and leading to negative feedback from both clients and realtors.
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