After 53 days, I FINALLY got my account back. Discord finally responded.
Context:
On the 6th April, I fell for the infamous “I accidentally reported you” scam. This is the first time in my life I have ever fallen for a social engineering scam before, and I became completely flustered and wasn't sure what was going on until it was too late.
The scammer managed to spend £326 of my own money on Nitro Gift Cards, and deleted one of my servers, and has likey complicated many of my online friendships.
…And how long did Discord take to resolve the situation?
…Only 53 days.
Now–forgive me if I sound like I'm from another planet here, but I was kind of hoping that the incident would be resolved within the hour. Or…at least on the same day.
The next 53 days were some of the most testing and lowest days I have ever had in my life. I had already given up all hope, and was beginning to think I needed to just accept that my account (and the money) was all gone.
But then, at the eleventh hour, finally, I received a slew of long-overdue emails from Discord, and now finally, I can happily say that I have access to my account again.
- BatHunterofDevon
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Congrats BatHunter!! Glad you managed to get the support finally!
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you also got refunded? That's a win
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Congrats! I was in the same boat since 1st April and I got it back 4 days ago!
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akiw how did you get your account back so fast?
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Honestly a miracle that they responded that fast.
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Katiekatboo2004 Same old story, give enough proof, elaborate all the details as detailed as possible, put “yes” on the have you received an email for email change (Although I didn't choose yes but it worked for most of the others it seems), do not spam tickets, and wait a painfully long time of depression and regret, you may get it first try like I did or you'll get a canned message of “We are unable to provide further help”, then what do you is to get chatgpt to write you a paragraph with your details with stronger and demanding words, some of them takes up to three tickets before they reply, but it seems like they are getting to work as two of my friends got their account back as well two to three days after me
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I got a suspension because they think I'm under 13 and I'm soon 14
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Avishay Kormiking if you’re not then give them prove, ID and stuff and also the laws of your country’s policy about the minimum age to own the account, then hope they will dispatch a guy to look into your ticket quick enough.
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I gave them an ID card
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Want me to send here
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Avishay Kormiking NONONO, never send your own identity and personal information to websites and to strangers, keep it to yourself, make sure you send it to the support in the ticket while telling them about the minimum age to own a discord account, you don’t need to send any personal information here, this is just a forum and they won’t notice it
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I sent my ID and they don't answer
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Avishay Kormiking Good but again it is a process that takes time, they are not working 24hours straight and each of them got a bunch of tickets to solve, you need to wait
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just got my account back, and christ in heaven it only took 5 days for me. Either their queue is getting less stacked or its because I only opened 1 ticket. I heard that duplicating ticket causes delay cause it re-queues you back to very end of the line. That's atleast what I heard from the Discord support team on twitter, since tickets are handled by first-come-first-serve basis.
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how do you guys get ur account back i need help
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arachan23 How did you lost your account? Add me on discord akiw0701 for any help or guide needed and I'll see what I can do to help if you want
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I sent
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I just sent what?
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akiw i sent to you
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akiw I sent your friend request on my alt.
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